Create and configure a SIP Trunk

Step 1 - Select the Device / Device Settings / SIP Profile menu item.

Step 2 - Create a new profile for the new recorder trunk by clicking on the Add New button.

Step 3 - Provide a Name

Step 4 - In the Enable OPTIONS Ping section turn on the Enable OPTIONS Ping to monitor destination status for Trunks with Service Type "None (Default)" setting.

Step 5 - Click on the Save button.

Step 1 - Select the System / Security / SIP Trunk Security Profile menu item.

Step 2 - Create a new profile for the new recorder trunk by clicking on the Add New button.

Step 3 - Provide a Name.

Step 4 - If multiple SIP Trunks going to connect to the same Verba server, then all of them should have a separate security profile with a different Incoming Port setting. If this is the case, then change the Incoming Port setting accordingly.

Step 5 - If the SIP Trunk going to be used for outbound announcement, then turn on the Accept replaces header setting.

Step 6 - Click Save.

Step 1 - Select the Device / Trunk menu item, and click on the Add New button.

Step 2 - Set the Device Name at the Device Information panel.

Step 3 - Set Destination Address value to match the recorder (or proxy in case of proxy-based recording) server local address.

Step 4 - Set Destination Port to 5060 (this value has to match the Verba Recording Server configuration).

Step 5 - Set SIP Trunk Security Profile to Non Secure SIP Trunk Profile or to the new profile created earlier.

Step 6 - Set the SIP Profile setting to the one created earlier.

Step 7 - Leave other parameters as default.

Step 8 - Click on the Save button.