Plan
When you plan your system you have to make decisions about how you will deploy your system.
Decide how to record your phone calls
- Passive, extension side call recording
- Passive, trunk-side call recording
- Central Cisco call recording with RTP forking
- Central Cisco silent monitoring with RTP forking
- Cisco phones with central call recording support
- Passive call recording for Cisco UC 320 and UC 500
- Supported Cisco Unified Communications Manager functions
- Central call recording with RTP forking for Avaya
- Central call recording with RTP forking for IP Trade turrets
- Dial-in audio and video call recorder
- Screen capturing features
- Call recording for Cisco Unified Communications
- Call recording for Microsoft Lync and Skype for Business
Select a deployment architecture
- Single server architecture
- Multi site architecture
- Desktop deployment
- Redundancy options
- Multi server architectures with load balancing and failover
Select your server
Size your disks
Select your SQL Server Edition
Virtualization
- VMware
- Microsoft Hyper-V
- Co-residency with virtualized Cisco UC applications
- Co-residency on Cisco SRE modules