Configuring Avaya CM and AES for central recording

Owned by Verba Support
Sept 24, 2012
1 min read

In order to take advantage of the recording support in Avaya CM and AES servers and use the Verba Recording System's Central Avaya Recording method, configuration on the Avaya side is necessary.

Initial configuration

The inital Avaya configuration for central recording includes the following steps:

Step 1 - Configure Avaya CM for recording 

Step 2 - Configure Avaya AES for recording

Step 3 - Verify Avaya CM and AES recording configuration

After these steps you can start adding extensions.

 

Â