Configuring Verba for Dual-Relaying

Owned by Kiss, Mate
Sept 21, 2017
2 min read

In a multi-site environment, it is possible to use a proxy server at each site so the call can be recorded on both ends. To achieve this we can configure dual relaying mode.

Lync Filter configuration

Step 1 In the Verba web interface go to System > Servers > Select your Front End server containing the Verba Lync Filter > Click on the Change configuration settings tab. Expand the 'Lync Filter' section.

Step 2 Under the Proxy Server Based Relay Settings node add a new Proxy by clicking on the plus icon, or modify the existing one by clicking on the gear icon.

Step 3 Set the Type property to "Belongs to pool" and fill the Pool Name textbox.

Step 4 Save the changes.

Step 5 Repeat the steps above for all Frontend servers at the same site. For the Frontend servers at the other site choose another pool name.

Proxy configuration

Step 1 In the Verba web interface go to System > Servers > Select your Recording (or separate Proxy) Server > Click on the Change configuration settings tab. Expand the Media Collector and Proxy section.

Step 2 Under the RTP Proxy node you can find the Proxy pool name property. Fill it with the pool name you added at the Lync Filter config in the same site.

Step 3 Save the changes.

Step 4 Repeat the steps above for the proxy server(s) at the other site