Configuring Media Collector on Edge servers

The Proxy and the Mediation-based recording methods can be extended with the recording of the federated calls, calls of users logged in remotely and application share recording. For that, a Media Collector and Proxy component have to installed and configured on the Edge server.

Prerequisites

The Media Collector and Proxy component have to be installed on all Edge servers. For the installation guide see: Installing the Verba Media Collector and Proxy component

Firewall configuration

Refer to Firewall configuration for Skype for Business - Lync deployments for more information.

Stage One: Configure the Verba Media Collector and Proxy service for capturing

Follow the steps below to configure the Verba Recorder Proxy service to operate in Media Collector mode.

Step 1 - In the Verba web interface go to Administration > Verba Servers > Select your Edge Server  > Click on the Service Activation tab.

Step 2 - Activate the Verba Media Collector and Proxy Service by clicking on the  icon.

Step 3 - Click on the Change Configuration Settings tab. Expand the Media Collector and Proxy section.

Step 4 - In the General section set the Internal Domain, Numbers Pattern settin. This have to be a regex which matches to all internal line numbers and SIP domains.

Step 5 - Under 'Remote Capture' set the 'Enabled' field to 'Yes'. 

Step 6 - At 'Interfaces' add the server's own network interface for listening by clicking on the  button.

Step 7 - At the right panel select an interface from the list, then click 'Save'.

Step 8 - Repeat the steps 6-7 until every interface is added to the configuration. 

Step 9 - Under Lync Connector section set the 'Enabled' setting to 'Yes'.

Step 10 - Save the changes by clickin on the  icon.

Step 11 - A notification banner will appear on the top. Click on the click here link, so you will be redirected to the Configuration Tasks tab. Click on the Execute button in order to execute the changes.

Repeat these steps for each Edge servers in your system.

Stage Two: Configure the Verba Lync Fiter for Edge based recording

Follow the steps below to configure the Verba Lync Filters located on the Lync Front End servers. The Verba Lync Filter is responsible for capturing and modifying the signaling messages to alter the media path to include the Proxy Server.

Step 1 - In the Verba web interface go to Administration > Verba Servers > Select your Front End server containing the Verba Lync Filter > Click on the Service Activation tab.

Step 2 - Activate the Verba SfB/Lync Call Filter Service by clicking on the  icon.

Step 3 - Click on the Change Configuration Settings tab. Expand the 'SfB/Lync Call Filter' section.

Step 4 - Under the Signaling Inforamtion Target Settings section add your Edge Servers by clicking on the  button next to 'Media Collector(s)'.

Step 5 - At the right panel select the Edge Server from the drop down list at the Host. Click Save.

Step 6 - Repeat Steps 4-5 for every Edge Server in your system.

Step 7 - Save the changes by clickin on the  icon.

Step 8 - A notification banner will appear on the top. Click on the click here link, so you will be redirected to the Configuration Tasks tab. Click on the Execute button in order to execute the changes.

Repeat  these steps for every Lync Front End / Filter in your system.

Stage Three: Configure the Verba Passive Recorder service for Edge based recording

Follow the steps below to configure the Verba Passive Recorder service for Mediation based recording:

Step 1 - In the Verba web interface go to Administration > Verba Servers > Select your Recording Server  > Click on the Service Activation tab.

Step 2 - Activate the Verba Passive Recorder Service by clicking on the  icon.

Step 3 - Click on the Change Configuration Settings tab. Expand the Passive Recorder section.

Step 4 - Under 'Basics' add your Media Collectors by clicking in the  next to 'Recorder Proxy'. 

Step 5 - At the right panel, select the Edge server from the drop down list. The default username and password of the proxy connection are verba and Verba456+. Click Save.

Step 6 - Repeat Steps 2-3 for every Edge servers in your system.

Step 7 - Set the Internal Domain, Numbers Pattern settin. This have to be a regex which matches to all of the internal line numbers and SIP domains.

Step 8 - Save the changes by clickin on the  icon.

Step 9 - A notification banner will appear on the top. Click on the click here link, so you will be redirected to the Configuration Tasks tab. Click on the Execute button in order to execute the changes.

Repeat these steps for each Recorder Server in your system.