Simultaneous Calls Trend
Category: Conversation Activity Reports
Description
The Simultaneous Calls Trend report shows aggregated call activity information, providing the data collected from recorded calls database. The report shows the trend of the number of simultaneous calls in the selected time step.
Filter options
Call direction | Only calls for the selected call direction(s) will be displayed |
Called party name | Only calls for the selected called party(s) will be displayed |
Called party number | Only calls for the selected called party(s) will be displayed |
Caller party name | Only calls for the selected called party(s) will be displayed |
Caller party number | Only calls for the selected called party(s) will be displayed |
Media file name | Only calls for the selected media file(s) will be displayed |
Recording server | Only calls for the selected recording server(s) will be displayed |
Time step | Defines the resolution of the X axis.
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Information
Query Interval
Print Date
User
Server Name
Number of simultaneous calls for each time step
Charts
Number of simultaneous calls displayed on the selected time frame
Report sample
