Report types - Conversation Activity
- Agents Call Activity Details
- Agents Call Activity Summary
- Agents Inbound Call Activity
- Agents Outbound Call Activity
- Call Activity Details
- Call Activity Trend
- Hourly Call Activity Trend
- Recording Minute Usage
- Recording Servers Call Activity Summary
- Simultaneous Calls Trend
- Not Recorded and Incorrect Conversation Details
- CDR Reconciliation Summary
- Users CDR Reconciliation Summary
- User Instant Messaging Details
- Users Without Recording