Firewall configuration for Avaya recording deployments

This chapter summarizes the required firewall configuration for Avaya recording deployments. For more general information see Firewall configuration.

Common ports

Server	Server Role	Service name	Source	Port	Protocol	Notes
SQL Server	-	-	All Verba Servers	1433	TCP	SQL connection

Verba Media Repository Server	Media Repository	Verba Web Application	Any	80	TCP	Used for HTTP-based web access
		Verba Web Application	Any	443	TCP	Used for HTTPS-based web access
		Verba Storage Management Service	Verba Recording Server	20111	TCP	Communication with Verba Storage Management services, used for secure file upload
		Verba Media Streamer and Content Server Service	Any	10105	TCP	Media port for playback via HTTP
		Verba Media Streamer and Content Server Service	Any	10106	TCP	Media port for playback via HTTPS

Server	Server Role	Service name	Source	Port	Protocol	Notes
Verba Recording Server	Recording Server	Verba Node Manager Agent	Verba Media Repository	4433	TCP	Central configuration from Verba Web Application
		Verba Unified Call Recorder Service	Avaya Media Resource	16384 - 65535	UDP	Media port range
		Verba Avaya Recorder Service	All Verba Servers All Verba Desktop Agents (if used) (plus all playback stations if silent monitoring is used)	10003	TCP	Service API port
		Verba Avaya Recorder Service	Any	10014	TCP	Recording control port
		Verba Avaya Recorder Service	Any	10013	TCP	Service API port
		Verba Avaya Recorder Service	Any	10099	TCP	Service API port

Avaya Application Enablement Services	CTI Server	Avaya Application Enablement Services	Verba Avaya Recorder Service	4721	TCP	AES communication port (unsecured)
Avaya Application Enablement Services	CTI Server	Avaya Application Enablement Services	Verba Avaya Recorder Service	4722	TCP	AES communication port (secure)