Microsoft Hyper-V

Owned by Verba Support
Sept 28, 2016
1 min read

The Verba Recording System can be installed on Microsoft Hyper-V platforms as well. However, one major limitation applies for Hyper-V based recording systems: passive / port mirroring based recording technologies cannot be used. 

The Hyper-V limitation is caused by a Hyper-V virtual networking design issue that effects all call recording vendors. Since the mirrored network traffic required for passive recording is not targeted to the actual virtual server IP/MAC address, the traffic does not get through the virtualized switch to the server instance.

All other recording technologies and system components can be used on Hyper-V servers.