Firewall configuration for Cisco recording deployments

Firewall configuration for Cisco recording deployments

This chapter summarizes the required firewall configuration for Cisco recording deployments. For more general information see Firewall configuration.

Common ports

Server

Server Role

Service name

Source

Port

Protocol

Notes

Server

Server Role

Service name

Source

Port

Protocol

Notes

SQL Server

-

-

All Verba Servers

1433

TCP

SQL connection

 

 Verba Media Repository Server

Media Repository

Verba Web Application

Any

80

TCP

Used for HTTP based web access

Verba Web Application

Any

443

TCP

Used for HTTPS based web access

Verba Media Streamer and Content Server Service

Any

10105

TCP

Media port for playback via HTTP

Verba Media Streamer and Content Server Service

Any

10106

TCP

Media port for playback via HTTPS

Verba Storage Management Service

Verba Recording Server

20111

TCP

Communication with Verba Storage Management services, used for secure file upload

SQL Server
(if co-located on Verba Media Repository)

All Verba Servers

1433

TCP

SQL connection

 

Cisco Central Recording

Server

Server Role

Service name

Source

Port

Protocol

Notes

Server

Server Role

Service name

Source

Port

Protocol

Notes

 Verba Recording Server 

Recording Server

Verba Node Manager Agent

Verba Media Repository

4433

TCP

Central configuration from Verba Web Application

Verba Unified Call Recorder Service

Any

16384 - 65535

UDP

Media port range

Verba Unified Call Recorder Service

Cisco Unified Call Manager

5060

TCP

SIP signaling communication port

Verba Unified Call Recorder Service

All Verba Servers
All Verba Desktop Agents (if used)

10031

TCP

Service API port

Verba Unified Call Recorder Service

Any

10014

TCP

Recording control port

Verba Unified Call Recorder Service

Verba Recording Server

10500

TCP

Recording Director - Media Recorder connector

Verba Cisco Central Silent Monitoring Service

Any

10013

TCP

Service API port (when phone-based silent monitoring is used)

Cisco JTAPI Service

Verba Recording Server

11200

TCP

JTAPI service registration port

 

Cisco Unified Communication Manager

Communication Manager

JTAPI

Cisco JTAPI Service

2748

TCP

Used for JTAPI connection

JTAPI

Cisco JTAPI Service

2749

TCP

Used for secure JTAPI connection

JTAPI

Cisco JTAPI Service

2789

TCP

Used for JTAPI connection

Cisco Gateway recording

Server

Server Role

Service name

Source

Port

Protocol

Notes

Server

Server Role

Service name

Source

Port

Protocol

Notes

 Verba Recording Server

Recording Server

Verba Node Manager Agent

Verba Media Repository

4433

TCP

Central configuration from Verba Web Application

Verba Cisco UC Gateway Recorder Service

Gateway

16384 - 65535

UDP

Media port range

Cisco IM recording

Server

Server Role

Service name

Source

Port

Protocol

Notes

Server

Server Role

Service name

Source

Port

Protocol

Notes

 Verba Recording Server

Recording Server

Verba Node Manager Agent

Verba Media Repository

4433

TCP

Central configuration from Verba Web Application

Verba Cisco Compliance Service

Cisco Unified Presence Server

10023 - 1002x

TCP

Compliance server connection, one port is needed for every Cisco Presence Server in the topology

Cisco Ethical Wall

Server

Server Role

Service name

Source

Port

Protocol

Notes

Server

Server Role

Service name

Source

Port

Protocol

Notes

 Verba Compliance Server

Compliance Server

Verba Node Manager Agent

Verba Media Repository

4433

TCP

Central configuration from Verba Web Application

Verba Cisco Compliance Service

Cisco Unified Presence Server

10023 - 1002x

TCP

Compliance server connection, one port is needed for every Cisco Presence Server in the topology

Verba Cisco Compliance Service

Cisco Unified Communication Manager

10041

TCP

Compliance server connection for Cisco Unified Communication Manager