Call Activity Trend

Call Activity Trend

Category: Call Activity Reports

Description

The Call Activity Trend report shows aggregated call activity information for each day in a month, providing the data collected from recorded calls database. The report summarizes various available information from the call records including the number of calls, durations, etc.

Filter options

Call direction

Only calls for the selected call direction(s) will be displayed

Called party name

Only calls for the selected called party(s) will be displayed

Called party number

Only calls for the selected called party(s) will be displayed

Caller party name

Only calls for the selected called party(s) will be displayed

Caller party number

Only calls for the selected called party(s) will be displayed

Media file name

Only calls for the selected media file(s) will be displayed

Recording server

Only calls for the selected recording server(s) will be displayed

Information

  • Query Interval

  • Print Date

  • Record Count

  • User

  • Monthly Call Count by Directions

  • Monthly Call Count Total

  • Monthly Durations by Direction [sec]

  • Monthly Durations Total [sec]

Charts

  • Monthly Call Count by Directions

  • Monthly Call Count Total

  • Monthly Durations by Direction [sec]

  • Monthly Durations Total [sec]

 

Report sample

v-Call-Activity-Trend.png