Recording Servers Call Activity Summary

Recording Servers Call Activity Summary

Category: Call Activity Reports

Description

The Recording Servers Call Activity Summary report shows aggregated call activity information for each recording server, providing the data collected from recorded calls database. The report summarizes various available information from the call records including the number of calls, average call duration, etc

Filter options

Call direction

Only calls for the selected call direction(s) will be displayed

Called party name

Only calls for the selected called party(s) will be displayed

Called party number

Only calls for the selected called party(s) will be displayed

Caller party name

Only calls for the selected called party(s) will be displayed

Caller party number

Only calls for the selected called party(s) will be displayed

Media file name

Only calls for the selected media file(s) will be displayed

Recording server

Only calls for the selected recording server(s) will be displayed

Information

  • Query Interval

  • Print Date

  • Record Count

  • User

  • Server Name

  • Calls Recorded

  • Overall Call Duration

  • Average Call Duration

Charts

  • N of Calls By Call Direction

  • Durations By Call Direction

  • Number of Calls By Call Direction

  • Total Call Duration by Call Direction

 

Report sample

v-Recording-Servers-Call-Activity-Summary.png