Users Speech Transcript Details

Users Speech Transcript Details

Category: Conversation Activity Reports

Available in version 8.2 and later

Available in version 8.2 and later

Description

Users Speech Transcript Details report shows speech transcript information for each user over a specified amount of time.

Filter options

Call Direction

Only conversations for the selected call direction(s) will be displayed.

Media Check

Only conversations for the selected media check type(s) will be displayed.

To name

Only conversations for the selected called party name(s) will be displayed

To party

Only conversations for the selected called party number(s)/address(es) will be displayed

From name

Only conversations for the selected caller party name(s) will be displayed

From party

Only conversations for the selected caller party number(s)/address(es) will be displayed

Label

Only conversations for the selected label(s) will be displayed

Group

Only conversations for the selected group(s) will be displayed

Recording Server

Only calls for the selected recording server(s) will be displayed

Information

  • Query Interval

  • Print Date

  • Record Count

  • User

  • Conversation Identifier

  • Start Date, Time

  • Participants

  • Transcript

Charts

  • None

 

Report sample