Recording Minute Usage

Recording Minute Usage

Category: Call Activity Reports

Description

The Recording Minute Usage report shows aggregated call activity information for each configured group and extension, providing the data collected from recorded calls database. The report summarizes various available information from the call records including the number of calls, recorded minutes, etc.

Filter options

Call direction

Only calls for the selected call direction(s) will be displayed

Called party name

Only calls for the selected called party(s) will be displayed

Called party number

Only calls for the selected called party(s) will be displayed

Caller party name

Only calls for the selected called party(s) will be displayed

Caller party number

Only calls for the selected called party(s) will be displayed

Media file name

Only calls for the selected media file(s) will be displayed

Recording server

Only calls for the selected recording server(s) will be displayed

Information

  • Query Interval

  • Print Date

  • Record Count

  • User

  • Group Name

  • Extension

  • Minutes Recorded

  • Calls

  • Default Minutes Total

Charts

  • User Comparison

 

Report sample

v-Recording-Minute-Usage.png