/
Modality and recorded platform support matrix

Modality and recorded platform support matrix

Sept 01, 2017

The following table shows the support for modalities on the recorded platforms.

Recorded Platform

Recording Technology

Recording Service

Voice

Video

IM

Desktop Screen

Screen & Application Share

Whiteboard

Poll / Q&A

File Share

Recorded Platform

Recording Technology

Recording Service

Voice

Video

IM

Desktop Screen

Screen & Application Share

Whiteboard

Poll / Q&A

File Share

Cisco

Network-based

Unified Call Recorder

Cisco JTAPI

Yes 

-

-

Yes 

-

-

-

-

CUBE forking

Unified Call Recorder

Yes 

Yes 

-

Yes 

-

-

-

-

Voice GW forking

Unified Call Recorder

Yes 

-

-

Yes 

-

-

-

-

IM&P Compliance API

Cisco Compliance

-

-

Yes 

-

-

-

-

-

Proxy-based

Passive Recorder

Media Collector and Proxy

Yes 

Yes 

-

Yes 

- 1

-

-

-

MediaSense import

Cisco MediaSense Connector

Yes 

-

-

-

-

-

-

-

Microsoft SfB/Lync

-

Passive Recorder

Media Collector and Proxy

Yes 

Yes 

-

Yes 

Yes 

-

-

-

-

SfB/Lync IM Recorder

-

-

Yes 

-

-

-

-

-

-

Verba Import

-

-

-

-

-

Yes 

Yes 

Yes 

Avaya

DMCC multiple registration

Unified Call Recorder

Avaya DMCC/JTAPI

Yes 

-

 

-

Yes 

-

-

-

-

BroadSoft

SIPREC

Unified Call Recorder

Yes 

Yes 

-

Yes 

- 1

-

-

-

Oracle/ACME Packet

SIPREC

Unified Call Recorder

Yes 

Yes 

-

Yes 

- 1

-

-

-

SIP/SCCP compatible

Network port mirroring

Passive Recorder

Yes 

Yes 

-

Yes 

- 1

-

-

-

IP Trade

Turret-based forking

Unified Call Recorder

Yes 

-

-

Yes 

-

-

-

-

Speakerbus

Turret-based forking

Unified Call Recorder

Yes 

-

-

Yes 

-

-

-

-

Truphone

SIP-based forking

Unified Call Recorder

Yes 

-

-

Yes 

-

-

-

-

Analogue2

TAP card

Analogue and Radio Recorder

Yes 

-

-

-

-

-

-

-

Bosch Telex2

RTP streaming

Analogue and Radio Recorder

Yes 

-

-

-

-

-

-

-

Generic RTP streaming2

-

Analogue and Radio Recorder

Yes 

-

-

-

-

-

-

-

Centile

Import

Centile Connector

Yes 

-

-

-

-

-

-

-

SIP compatible

Dial-in recorder

Unified Call Recorder

Yes 

Yes 

-

Yes 

- 1

-

-

-

Symphony

Import

Verba Import

Yes 

Yes 

Yes 

-

Yes 

-

-

-

Cloud9

Import

Verba Import

Yes 

-

-

-

-

-

-

-

RingCentral

Import

Verba Import

Yes 

-

-

-

-

-

-

-

CyberTwice

Import

Verba Import

Yes 

-

-

-

-

-

-

-

1 SIP/BFCP based screen and application share recording is supported, mixed into video call recording, not available as separate recording  

2 Recording rules are not supported, requires manual channel configuration