Speech transcription - Speechmatics

Speech transcription data processors allow transcribing the audio portion of the recorded conversations. 

Creating a Speechmatics data processor

Follow the steps below to create a new Speechmatics data processor:

Step 1 - Open the Verba Web interface then select Data / Data Processors from the top menu

Step 2 - Click on the Add New Data Processor link on the top right

Step 3 - Complete the configuration according to the requirements in the following table

Configuration item
Description
NameName of the data processor. This name will identify this processor across the system.
TypeSelect Speech Transcription
EngineSelect Speechmatics
API Root URLURL of the Speechmatics API (on-prem server or cloud)
API User

Speechmatics APU user name

API Token

Speechmatics API token

Enable Speaker DiarizationAllows separating participants in conversations and produce a dialog like output

Step 4 - Click Save to save the settings