Audit logs

The system creates audit logs for the following aspects of the system:

	Events / Content	Format / Access	Location

	Events / Content	Format / Access	Location
User actions on web interface	All user actions are logged with related metadata such as login, playback, search, configuration change and 100+ other events. Audit log for user related events Searching a call playback event	Search interface at System / Audit Log page Reports Dashboard widget	Verba SQL Server
Data retention policies	All storage policy actions are logged where each row represents a single conversation record in the audit log file with related information on the action. Customer Identification Data (CID) is not logged. Data management policy audit log	CSV Files	Verba server which executed the policy
Data retention policies	All storage policy actions are logged for each conversation record affected by the policy. Conversation audit log	View interface at Conversation Details / View Conversations Audit Log page	Verba SQL Server
Disposal log	Summarized information of deletions Disposal audit log	Reports	Verba SQL Server
Communication policies	All communication policy actions are logged with information about disclaimers were sent, when session and content blocking rules were used, notifications sent, etc. Communication Policy Audit Log	Search interface at Communication Policies / Audit Log page Reports	Verba SQL Server