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Operation and Maintenance Guide
Operation and Maintenance Guide
- Kiss, Mate
Owned by Kiss, Mate
Jul 31, 2018
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This guide is for system managers working with monitoring, troubleshooting, SQL administration and backup/restore operations.
System Monitoring
- Introducing monitoring procedures
- Configuring SNMP Alert Traps
- SCOM Management Pack
- Windows Performance Counters
- Configuring email alerts
- Alerts
- Alert Management
- Web interface session monitor
- Log File Names
Troubleshooting
- Debug output
- Log files
- Capturing network traffic for troubleshooting
- Gathering support information
- Verba Conversation View
SQL Server administration and maintenance
- Rebuild Indexes in SQL Server
- Database Summary
- SQL Server Command Line Tools
- Database Purging
- GUI tools
- Database Status
SQL Server backup and restore
- Setting the database recovery
- Restoring an SQL Server Full Backup
- Creating a one-off full database backup
- Scheduling backup and maintenance for SQL Server Standard and Enterprise
- Scheduling backup and maintenance for SQL Server Express
- SQL database backups
Moving the database to another SQL Server
Failure scenarios and procedures
- Cisco UCM failure scenarios for passive recording
- How to enable or disable Verba services on Lync servers
- Database failover options and procedures using mirroring
- Cross-datacenter Recording Server failover procedures in a Lync environment
- Storage failover procedures
- Media Repository failover options and procedures
- Isolation procedures for Verba
How to replace a service executable
How to update the Web Application
Maintenance mode
How to change server IP address and hostname
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