Agents Scoring Classifications
Category: Quality Management Reports
Description
Agents Scoring Classifications report shows earned classification information for each agent in each QM project. Available classifications can be set on the configuration page of each QM project. Usual values are: unacceptable, bad, good, excellent.
Filter options
Agent | Only evaluations for the selected agent(s) will be displayed |
Evaluated by | Only evaluations for the selected evaluator(s) will be displayed |
Evaluation form | Only evaluations for the selected evaluation form(s) will be displayed |
Evaluation project | Only evaluations for the selected evaluation project(s) will be displayed |
Groups | Only evaluations for the selected group(s) will be displayed |
Score | Only evaluations for the selected score(s) will be displayed |
Question | Only evaluations containing the selected answer(s) for selected question(s) will be displayed. |
Information
Query Interval
Print Date
Project Name
Agent Name
Classification
Number of Scorecards
Percentage of scorecards