Alerts
General alerts:
Alert Name | Severity | Trap OID | Event ID | Resolved by |
|---|---|---|---|---|
| Fatal | 1.3.6.1.4.1.39067.100.0.1 | 1 | Free Memory OK | |
| Fatal | 1.3.6.1.4.1.39067.100.0.2 | 2 | - | |
| Fatal | 1.3.6.1.4.1.39067.100.0.3 | 3 | Disk Space OK | |
| Fatal | 1.3.6.1.4.1.39067.100.0.4 | 4 | - | |
| Fatal | 1.3.6.1.4.1.39067.100.0.5 | 5 | Service Up | |
| Fatal | 1.3.6.1.4.1.39067.100.0.6 | 6 | - | |
| Fatal | 1.3.6.1.4.1.39067.100.0.7 | 7 | Recording Inactivity Over | |
| Database Connection Down | Critical | 1.3.6.1.4.1.39067.100.0.10 | 10 | Database Connection Up |
| Database Connection Up | Critical | 1.3.6.1.4.1.39067.100.0.11 | 11 | - |
| Critical | 1.3.6.1.4.1.39067.100.0.12 | 12 | - | |
| Prerequisite Missing | Fatal | 1.3.6.1.4.1.39067.100.0.13 | 13 | - |
| Fatal | 1.3.6.1.4.1.39067.100.0.14 | 14 | - | |
| Certificate is not accessible | Fatal | 1.3.6.1.4.1.39067.100.0.15 | 15 | - |
| Certificate expires | Warning | 1.3.6.1.4.1.39067.100.0.16 | 16 | - |
| Certificate expired | Critical | 1.3.6.1.4.1.39067.100.0.17 | 17 | - |
| Certificate not trusted | Critical | 1.3.6.1.4.1.39067.100.0.18 | 18 | - |
| Critical | 1.3.6.1.4.1.39067.100.0.19 | 19 | - | |
| Certificate key is not accessible | Critical | 1.3.6.1.4.1.39067.100.0.20 | 20 | - |
| Configuration Error | Fatal | 1.3.6.1.4.1.39067.100.0.21 | 21 | - |
| Undefined | Critical | 1.3.6.1.4.1.39067.100.0.999 | 999 | - |
| Folder access problem | Error | 1.3.6.1.4.1.39067.999.10 | 910 | Folder access problem resolved |
| Folder access problem resolved | Notification | 1.3.6.1.4.1.39067.999.11 | 911 | - |
Service specific alerts:
| Service | Alert name | Severity | Trap OID | Event ID | Resolved by |
|---|---|---|---|---|---|
Verba Storage Management Service | Policy Error | Error | 1.3.6.1.4.1.39067.101.0.1 | 1001 | Policy Continues |
| Policy Continues | Critical | 1.3.6.1.4.1.39067.101.0.2 | 1002 | - | |
| Policy Finished | Warning | 1.3.6.1.4.1.39067.101.0.3 | 1003 | - | |
| Centera Privileged Delete Allowed | Critical | 1.3.6.1.4.1.39067.101.0.4 | 1004 | - | |
Verba Passive Recorder Service | Critical | 1.3.6.1.4.1.39067.102.0.1 | 2001 | CaptureUp | |
| Critical | 1.3.6.1.4.1.39067.102.0.2 | 2002 | - | ||
| CallProcError | Error | 1.3.6.1.4.1.39067.102.0.3 | 2003 | - | |
Verba Legacy Cisco Central Recorder Service | JTAPIServiceDown | Critical | 1.3.6.1.4.1.39067.103.0.1 | 3001 | JTAPIServiceUp |
| JTAPIServiceUp | Critical | 1.3.6.1.4.1.39067.103.0.2 | 3002 | - | |
| CallProcError | Critical | 1.3.6.1.4.1.39067.103.0.3 | 3003 | - | |
Verba Cisco JTAPI Service | CUCMDown | Fatal | 1.3.6.1.4.1.39067.104.0.1 | 4001 | CUCMUp |
| CUCMUp | Critical | 1.3.6.1.4.1.39067.104.0.2 | 4002 | - | |
| Verba Dial-in Recorder Service | CallProcError | Error | 1.3.6.1.4.1.39067.105.0.1 | 5001 | - |
| Verba General Media Recorder Service | CallProcError | Error | 1.3.6.1.4.1.39067.106.0.1 | 6001 | - |
Verba Avaya Recorder Service | AESDown | Fatal/Critical | 1.3.6.1.4.1.39067.107.0.1 | 7001 | AESUp |
| AESUp | Critical | 1.3.6.1.4.1.39067.107.0.2 | 7002 | - | |
| MediaRecDown | Fatal | 1.3.6.1.4.1.39067.107.0.3 | 7003 | MediaRecUp | |
| MediaRecUp | Critical | 1.3.6.1.4.1.39067.107.0.4 | 7004 | - | |
| CallProcError | Fatal | 1.3.6.1.4.1.39067.107.0.5 | 7005 | CallProcFixed | |
| CallProcFixed | Critical | 1.3.6.1.4.1.39067.107.0.6 | 7006 | ||
Verba Legacy Cisco UC Gateway Recorder Service | XCCServiceDown | Critical | 1.3.6.1.4.1.39067.108.0.1 | 8001 | XCCServiceUp |
| XCCServiceUp | Critical | 1.3.6.1.4.1.39067.108.0.2 | 8002 | - | |
| CallProcError | Critical | 1.3.6.1.4.1.39067.108.0.3 | 8003 | - | |
Verba Cisco MediaSense Connector Service | ConnectionDown | Critical | 1.3.6.1.4.1.39067.109.0.1 | 9001 | ConnectionUp |
| ConnectionUp | Critical | 1.3.6.1.4.1.39067.109.0.2 | 9002 | - | |
| CallProcError | Critical | 1.3.6.1.4.1.39067.109.0.3 | 9003 | - | |
| Verba Screen Capturing Service | ConnectionDown | Critical | 1.3.6.1.4.1.39067.110.0.1 | 10001 | ConnectionUp |
| ConnectionUp | Critical | 1.3.6.1.4.1.39067.110.0.2 | 10002 | - | |
| CapturingError | Critical | 1.3.6.1.4.1.39067.110.0.3 | 10003 | - | |
Verba SfB/Lync Call Filter Service | RecorderTimeout | Critical | 1.3.6.1.4.1.39067.111.0.1 | 11001 | RecorderBack |
| RecorderBack | Critical | 1.3.6.1.4.1.39067.111.0.2 | 11002 | - | |
| LyncDown | Critical | 1.3.6.1.4.1.39067.111.0.3 | 11003 | LyncUp | |
| LyncUp | Critical | 1.3.6.1.4.1.39067.111.0.4 | 11004 | - | |
| LyncInactive | Critical | 1.3.6.1.4.1.39067.111.0.9 | 11009 | - | |
| MediaCollectorTimeout | Critical | 1.3.6.1.4.1.39067.111.0.5 | 11005 | MediaCollectorBack | |
| MediaCollectorBack | Critical | 1.3.6.1.4.1.39067.111.0.6 | 11006 | - | |
| AnnouncementTimeout | Critical | 1.3.6.1.4.1.39067.111.0.7 | 11007 | AnnouncementBack | |
| AnnouncementBack | Critical | 1.3.6.1.4.1.39067.111.0.8 | 11008 | - | |
| CallProcessingError | Error | 1.3.6.1.4.1.39067.111.0.10 | 11010 | - | |
| ConfigurationError | Critical | 1.3.6.1.4.1.39067.111.0.11 | 11011 | - | |
Verba SfB/Lync IM Recorder Service | RecorderTimeout | Critical | 1.3.6.1.4.1.39067.111.0.1 | 11001 | RecorderBack |
| RecorderBack | Critical | 1.3.6.1.4.1.39067.111.0.2 | 11002 | - | |
| LyncDown | Critical | 1.3.6.1.4.1.39067.111.0.3 | 11003 | LyncUp | |
| LyncUp | Critical | 1.3.6.1.4.1.39067.111.0.4 | 11004 | - | |
| LyncInactive | Critical | 1.3.6.1.4.1.39067.111.0.9 | 11009 | - | |
| Verba SfB/Lync Ethical Wall Service | AnnouncementTimeout | Critical | 1.3.6.1.4.1.39067.111.0.7 | 11007 | AnnouncementBack |
| AnnouncementBack | Critical | 1.3.6.1.4.1.39067.111.0.8 | 11008 | - | |
| LyncDown | Critical | 1.3.6.1.4.1.39067.111.0.3 | 11003 | LyncUp | |
| LyncUp | Critical | 1.3.6.1.4.1.39067.111.0.4 | 11004 | - | |
| LyncInactive | Critical | 1.3.6.1.4.1.39067.111.0.9 | 11009 | - | |
Verba Node Manager Agent | RegistrationFailed | Fatal | 1.3.6.1.4.1.39067.113.0.1 | 13001 | RegistrationReady |
| RegistrationReady | Fatal | 1.3.6.1.4.1.39067.113.0.2 | 13002 | - | |
Verba CDR Importer Service | ImportFailure | Critical | 1.3.6.1.4.1.39067.114.0.1 | 14001 | - |
| RecordFailure | Error | 1.3.6.1.4.1.39067.114.0.2 | 14002 | - | |
| RecheckFailure | Critical | 1.3.6.1.4.1.39067.114.0.3 | 14003 | - | |
| MediaLengthMismatch | Error | 1.3.6.1.4.1.39067.114.0.4 | 14004 | - | |
Verba Centile Connector Service | DiskAccess | Critical | 1.3.6.1.4.1.39067.150.0.1 | 50001 | - |
| DatabaseAccessDown | Critical | 1.3.6.1.4.1.39067.150.0.2 | 50002 | DatabaseAccessUp | |
| DatabaseAccessUp | Critical | 1.3.6.1.4.1.39067.150.0.3 | 50003 | - | |
| UnidentifiedEnterprise | Critical | 1.3.6.1.4.1.39067.150.0.4 | 50004 | - | |
| CallProcessingError | Critical | 1.3.6.1.4.1.39067.150.0.5 | 50005 | - | |
| Verba Unified Call Recorder Service | RecProviderDown | Critical | 1.3.6.1.4.1.39067.115.0.1 | 15001 | RecProviderUp |
| RecProviderUp | Critical | 1.3.6.1.4.1.39067.115.0.2 | 15002 | - | |
| MediaRecDown | Warning | 1.3.6.1.4.1.39067.115.0.3 | 15003 | MediaRecUp | |
| MediaRecUp | Warning | 1.3.6.1.4.1.39067.115.0.4 | 15004 | - | |
| JTAPIServiceDown | Critical | 1.3.6.1.4.1.39067.115.0.5 | 15005 | JTAPIServiceUp | |
| JTAPIServiceUp | Critical | 1.3.6.1.4.1.39067.115.0.6 | 15006 | - | |
| CallProcError | Error | 1.3.6.1.4.1.39067.115.0.7 | 15007 | - | |
| SipTrunkDown | Critical | 1.3.6.1.4.1.39067.115.0.8 | 15008 | SipTrunkUp | |
| SipTrunkUp | Critical | 1.3.6.1.4.1.39067.115.0.9 | 15009 | - | |
| RecorderOverloadBegin | Warning | 1.3.6.1.4.1.39067.115.0.10 | 15010 | RecorderOverloadEnd | |
| RecorderOverloadEnd | Warning | 1.3.6.1.4.1.39067.115.0.11 | 15011 | - | |
| RecorderStandbyBegin | Warning | 1.3.6.1.4.1.39067.115.0.12 | 15012 | RecorderStandbyEnd | |
| RecorderStandbyEnd | Warning | 1.3.6.1.4.1.39067.115.0.13 | 15013 | - | |
| RecordingDirectorDown | Warning | 1.3.6.1.4.1.39067.115.0.14 | 15014 | RecordingDirectorUp | |
| RecordingDirectorUp | Warning | 1.3.6.1.4.1.39067.115.0.15 | 15015 | - | |
| IPCCTIPassive | Error | 1.3.6.1.4.1.39067.115.0.16 | 15016 | - | |
| IPCCTIActive | Error | 1.3.6.1.4.1.39067.115.0.17 | 15017 | IPCCTIPassive | |
Verba Cisco Compliance Service | IMPNodeUp | Critical | 1.3.6.1.4.1.39067.116.0.1 | 16001 | - |
| IMPNodeDown | Fatal | 1.3.6.1.4.1.39067.116.0.2 | 16002 | IMPNodeUp | |
| MessageQueueThreshold | Fatal | 1.3.6.1.4.1.39067.116.0.5 | 16005 | - | |
Verba Media Collector and Proxy Service | RecorderUp | Critical | 1.3.6.1.4.1.39067.117.0.1 | 17001 | - |
| RecorderDown | Critical | 1.3.6.1.4.1.39067.117.0.2 | 17002 | RecorderUp | |
| LyncFilterUp | Critical | 1.3.6.1.4.1.39067.117.0.3 | 17003 | - | |
| LyncFilterDown | Critical | 1.3.6.1.4.1.39067.117.0.4 | 17004 | LyncFilterUp | |
| RecorderOverloadBegin | Warning | 1.3.6.1.4.1.39067.117.0.5 | 17005 | RecorderOverloadEnd | |
| RecorderOverloadEnd | Warning | 1.3.6.1.4.1.39067.117.0.6 | 17006 | - | |
| RecorderStandbyBegin | Warning | 1.3.6.1.4.1.39067.117.0.7 | 17007 | RecorderStandbyEnd | |
| RecorderStandbyEnd | Warning | 1.3.6.1.4.1.39067.117.0.8 | 17008 | - | |
| CallProcError | Error | 1.3.6.1.4.1.39067.117.0.9 | 17009 | - | |
| Verba Web Application Service | FailedLogin | Warning | 1.3.6.1.4.1.39067.118.0.1 | 18001 | - |
| ApplyACLFailed | Error | 1.3.6.1.4.1.39067.118.1.1 | 18101 | - | |
| ApplyCommPoliciesFailed | Error | 1.3.6.1.4.1.39067.118.1.2 | 18102 | - | |
| ADSyncError | Error | 1.3.6.1.4.1.39067.118.2.1 | 18201 | ADSyncExecutedOK | |
| ADSyncExecutedOK | Info | 1.3.6.1.4.1.39067.118.2.2 | 18202 | - | |
| Could not send license usage to RLS | Error | 1.3.6.1.4.1.39067.118.1.3 | 18103 | - | |
| Verba SMS Recorder Service | SMS-C up | Critical | 1.3.6.1.4.1.39067.119.0.1 | 19001 | |
| SMS-C down | Critical | 1.3.6.1.4.1.39067.119.0.2 | 19002 | SMS-C up | |
| SMS processing error | 1.3.6.1.4.1.39067.119.0.3 | 19003 |
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