Alerts

Alerts

General alerts:

Alert Name

Severity

Trap OID

Event ID

Resolved by

Free Memory Low

Fatal

1.3.6.1.4.1.39067.100.0.1

1

Free Memory OK

Free Memory OK

Fatal

1.3.6.1.4.1.39067.100.0.2

2

-

Disk Space Low

Fatal

1.3.6.1.4.1.39067.100.0.3

3

Disk Space OK

Disk Space OK

Fatal

1.3.6.1.4.1.39067.100.0.4

4

-

Service Down

Fatal

1.3.6.1.4.1.39067.100.0.5

5

Service Up

Service Up

Fatal

1.3.6.1.4.1.39067.100.0.6

6

-

Recording Inactivity

Fatal

1.3.6.1.4.1.39067.100.0.7

7

Recording Inactivity Over

Database Connection Down

Critical

1.3.6.1.4.1.39067.100.0.10

10

Database Connection Up

Database Connection Up

Critical

1.3.6.1.4.1.39067.100.0.11

11

-

Database Error

Critical

1.3.6.1.4.1.39067.100.0.12

12

-

Prerequisite Missing

Fatal

1.3.6.1.4.1.39067.100.0.13

13

-

Recording Inactivity Over

Fatal

1.3.6.1.4.1.39067.100.0.14

14

-

Certificate is not accessible

Fatal

1.3.6.1.4.1.39067.100.0.15

15

-

Certificate expires

Warning

1.3.6.1.4.1.39067.100.0.16

16

-

Certificate expired

Critical

1.3.6.1.4.1.39067.100.0.17

17

-

Certificate not trusted

Critical

1.3.6.1.4.1.39067.100.0.18

18

-

Certificate revoked

Critical

1.3.6.1.4.1.39067.100.0.19

19

-

Certificate key is not accessible

Critical

1.3.6.1.4.1.39067.100.0.20

20

-

Configuration Error

Fatal

1.3.6.1.4.1.39067.100.0.21

21

-

Undefined

Critical

1.3.6.1.4.1.39067.100.0.999

999

-

Folder access problem

Error

1.3.6.1.4.1.39067.999.10

910

Folder access problem resolved

Folder access problem resolved

Notification

1.3.6.1.4.1.39067.999.11

911

-

Service specific alerts:

Service

Alert name

Severity

Trap OID

Event ID

Resolved by

Verba Storage Management Service

Policy Error

Error

1.3.6.1.4.1.39067.101.0.1

1001

Policy Continues

Critical

1.3.6.1.4.1.39067.101.0.2

1002

-

Policy Finished

Warning

1.3.6.1.4.1.39067.101.0.3

1003

-

Centera Privileged Delete Allowed

Critical

1.3.6.1.4.1.39067.101.0.4

1004

-

Verba Passive Recorder Service

CaptureDown

Critical

1.3.6.1.4.1.39067.102.0.1

2001

CaptureUp

Critical

1.3.6.1.4.1.39067.102.0.2

2002

-

CallProcError

Error

1.3.6.1.4.1.39067.102.0.3

2003

-

Verba Legacy Cisco Central Recorder Service

JTAPIServiceDown

Critical

1.3.6.1.4.1.39067.103.0.1

3001

JTAPIServiceUp

Critical

1.3.6.1.4.1.39067.103.0.2

3002

-

CallProcError

Critical

1.3.6.1.4.1.39067.103.0.3

3003

-

Verba Cisco JTAPI Service

CUCMDown

Fatal

1.3.6.1.4.1.39067.104.0.1

4001

CUCMUp

Critical

1.3.6.1.4.1.39067.104.0.2

4002

-

Verba Dial-in Recorder Service

CallProcError

Error

1.3.6.1.4.1.39067.105.0.1

5001

-

Verba General Media Recorder Service

CallProcError

Error

1.3.6.1.4.1.39067.106.0.1

6001

-

Verba Avaya Recorder Service

AESDown

Fatal/Critical

1.3.6.1.4.1.39067.107.0.1

7001

AESUp

Critical

1.3.6.1.4.1.39067.107.0.2

7002

-

MediaRecDown

Fatal

1.3.6.1.4.1.39067.107.0.3

7003

MediaRecUp

Critical

1.3.6.1.4.1.39067.107.0.4

7004

-

CallProcError

Fatal

1.3.6.1.4.1.39067.107.0.5

7005

CallProcFixed

CallProcFixed

Critical

1.3.6.1.4.1.39067.107.0.6

7006

 

Verba Legacy Cisco UC Gateway Recorder Service

XCCServiceDown

Critical

1.3.6.1.4.1.39067.108.0.1

8001

XCCServiceUp

Critical

1.3.6.1.4.1.39067.108.0.2

8002

-

CallProcError

Critical

1.3.6.1.4.1.39067.108.0.3

8003

-

Verba Cisco MediaSense Connector Service

ConnectionDown

Critical

1.3.6.1.4.1.39067.109.0.1

9001

ConnectionUp

Critical

1.3.6.1.4.1.39067.109.0.2

9002

-

CallProcError

Critical

1.3.6.1.4.1.39067.109.0.3

9003

-

Verba Screen Capturing Service

ConnectionDown

Critical

1.3.6.1.4.1.39067.110.0.1

10001

ConnectionUp

Critical

1.3.6.1.4.1.39067.110.0.2

10002

-

CapturingError

Critical

1.3.6.1.4.1.39067.110.0.3

10003

-

Verba SfB/Lync Call Filter Service