Cloud9

Cloud 9 Technologies is a cloud communications service provider. They provide high-performance voice, messaging and collaboration services designed for the unique needs of distributed work groups and teams. We deliver our services from the cloud using software applications that leverage the internet and advanced WebRTC technologies. C9 Trader connects the institutional trading community with a voice and messaging solution designed especially for the financial markets. It provides a secure and compliant way to connect with your trading counterparties while eliminating the hassle and expense of legacy turret systems and private lines.

For a general description of Verba Import sources, please refer to Import sources.

All voice file formats are supported for import.

Recordingissupported for the following modalities:

  • Voice

Creating a Cloud9 import source

Follow the steps below to create a new Verba Import source for Cloud9: 

Step 1 - Open the Verba Web interface then select Data > Import Sources from the top menu

Step 2 - Click on the Add New Import Source link on the top right

Step 3 - Complete the configuration according to the requirements in the following table

Configuration item
Description
NameName your import source. This name will identify this source across the system.
TypeSelect Cloud9
HTTP Port

HTTP Port, where the Cloud9 service is listening

HTTPS Port

HTTPS Port, where the Cloud9 service is listening

TLS Certificate File / Thumbprint

Specify thecertificatefile/certificatethumbprintthat is being used for the Cloud9 connection. If left empty then the Verba default certificate will be used

TLS Key FileSpecify the file where the certificate key is stored if not in the windows certificate store
TLS Key File PasswordSpecify the password for the file that contains the certificate keys
TLS Trust List

Specify the list of certificates that Verba trusts from a 3rd-party connection. Available options:

  • .pem file with a list of certificates
  • comma separated certificate thumbprints
  • comma separated CA thumbprints

Step 4 - Click Save to save the settings

Import policy configuration

Follow the steps below to configure the Data Import action:

Step 1 - In the Verba web interface, navigate to Data > Data Management Policies

Step 2 - Click on the Add New Data Management Policy button at the top-right corner of the page

Step 3 - For the action, select Data Import

Step 4 - Under Available Import Sources, select the Import Source that you created, then click on the Add button just below the text field

Step 5 - Configure the policy details, based on the information that is shown in the configuration items summary table below

Step 6 - Set up how frequently the Import should be run in the Scheduling section

Step 7 - Click on Save

Configuration Parameter NameDescription
Enable Recording RulesSpecifies if all data should be processed in the imported data set or just the records of the recorded users as configured in Verba
Execute Only on Selected ServersIf enabled, a specific server can be chosen that will run this policy

Cloud9 side settings

Set the Voice Recording to Yes, and provide the URI in "http://verbaserver:port" format.