Storage targets

Storage targets

Overview

This article provides a description of storage targets and their configuration.

Most data retention policies require a target folder, where the media is moved or copied during execution.
Verba supports a number of storage technologies:

The Verba Storage Management Service is responsible for policy execution. The defined target has to be accessible and writable for the Verba Storage Management Service.

Available actions for storage targets

Storage Target

Upload

Export

Playback

Move Media

Transcode

Delete

Archive in Database

Archive in Database and Move Media

Notes/License requirements

Storage Target

Upload

Export

Playback

Move Media

Transcode

Delete

Archive in Database

Archive in Database and Move Media

Notes/License requirements

Media Repository Local Disk

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

 

Network Storage (SMB, DFS)

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

 

NetApp SnapLock

Yes 

Yes 

Yes 

Yes 

No 

Yes 

Yes 

Yes 

Delete/Move actions are only available when retention period is over

EMC Isilon SmartLock

Yes 

Yes 

Yes 

Yes 

No 

Yes 

Yes 

Yes 

Delete/Move actions are only available when retention period is over

EMC Centera

Yes 

Yes 

Yes 

Yes 

No 

Yes 

Yes 

Yes 

Delete/Move actions are only available when retention period is over

EMC Elastic Cloud Storage

Yes 

Yes 

Yes 

Yes 

No 

Yes 

Yes 

Yes 

Delete/Move actions are only available when retention period is over

Hitachi Content Platform

Yes 

Yes 

Yes 

Yes 

No 

Yes 

Yes 

Yes 

Delete/Move actions are only available when retention period is over

Amazon S3

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

 

S3 Compatible Storage

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

 

Azure Storage

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes 

Available using standard SMB, no native API support

IBM Tivoli Storage Manager

Yes 

Yes 

Yes 

Yes 

No 

Yes 

Yes 

Yes 

Delete/Move actions are only available when retention period is over

CyberTwice eRecorder HD

No 

Yes 

Yes 

Yes 

No 

Yes 

Yes 

Yes 

Delete action is only available if it is enabled on the other end

Bloomberg Vault

No 

Yes 

No 

No 

No 

No 

No 

No 

 

Smarsh

No 

Yes 

No 

No 

No 

No 

No 

No 

 

External Verba Media Repository

Yes 

Yes 

No 

No 

No 

No 

No 

No 

 

SMTP

No 

Yes 

No 

No 

No 

No 

No 

No 

 

O365 Compliance Archive (EWS)

No 

Yes 

No 

No 

No 

No 

No 

No 

 

SFTP

Yes 

Yes 

No 

No 

No 

No 

No 

No 

 

Actiance Vantage

Yes 

Yes 

No 

No 

No 

No 

No 

No 

Voice conversations only

Verint

No 

Yes 

No 

No 

No 

No 

No 

No 

Voice conversations only

 

Find and list storage targets

Select the Administration / Storage Targets menu item. You can use the search form below the title, to filter data retention policies: just select your filter and click Find.

Creating a storage target

You can create a new storage target policy by clicking on the Add New Storage Target link on the Data Management / Storage targets page. After selecting the link, the following page opens.

The layout of the interface to create your new storage target is determined by the storage technology you are going to be using. Please refer to the individual storage technology guides for instructions on how to configure them.

When you finished configuring your storage target, click Save. After this point, the storage target will be available for use by data retention policies.

Using custom windows credentials at storage targets

In most of the cases, accessing a storage resource on the network requires windows domain credentials. When using a custom credential is required, tick the "Use custom credentials for accessing file share" checkbox, and provide the Login Name (domain\user or UPN) and the Password.

Modifying and deleting storage targets

To edit a storage folder entry, you have to click on the appropriate row of the list showing the registered storage target folders. After clicking on the row, a new page opens automatically. 

To make changes effective, click on the Save button.

When you change the folder of a storage target, it is always your responsibility to move the files in the file system, otherwise, the calls cannot be played back from the web interface.

You can delete the storage target folder by clicking on the Delete button.

License requirements


The use of the following storage targets require add-on licenses:

  • NetApp SnapLock

  • EMC Isilon SmartLock

  • EMC Centera

  • EMC Elastic Cloud Storage

  • Hitachi Content Platform

  • IBM Tivoli Storage Manager

  • Bloomberg Vault

  • Actiance Vantage

If you are using the above, all recorded users should have the user add-on called Verba Add-on Advanced Compliance License.