Users Speech Transcript Details

Category: Conversation Activity Reports

Available in version 8.2 and later

Description

Users Speech Transcript Details report shows speech transcript information for each user over a specified amount of time.

Call Direction	Only conversations for the selected call direction(s) will be displayed.
Media Check	Only conversations for the selected media check type(s) will be displayed.
To name	Only conversations for the selected called party name(s) will be displayed
To party	Only conversations for the selected called party number(s)/address(es) will be displayed
From name	Only conversations for the selected caller party name(s) will be displayed
From party	Only conversations for the selected caller party number(s)/address(es) will be displayed
Label	Only conversations for the selected label(s) will be displayed
Group	Only conversations for the selected group(s) will be displayed
Source Platform	Only calls for the selected recording server(s) will be displayed (Filter is AVAILABLE IN VERSION 9.6.13 OR LATER )
Recording Server	Only calls for the selected recording server(s) will be displayed