Bloomberg Vault - Voice

Available in version 9.3 and later

This page guides the users through the configuration of a Bloomberg Vault service as a Storage Target in the system.

Bloomberg Vault is a cloud-based information management service that delivers compliance, eDiscovery, and enterprise, archiving by leveraging the scalability and reliability of Bloomberg’s global infrastructure.
Organizations use Bloomberg Vault to manage and archive a broad range of enterprise communications and collaboration data, including email, instant message (IM), mobile, files, voice data and social media. 
The SaaS solution provides information governance and information analytics solutions, including enterprise archiving, surveillance, eDiscovery, trade reconstruction and data analytics.

For a general description of storage targets, please refer to Storage and export targets.

Please refer to the official Bloomberg Vault guide to configure the cloud service.

Supported Data Management PoliciesAdvanced Export
Supported Record Types / ModalitiesVoice

Reconciliation

The Bloomberg Vault platform has a reconciliation feature which indicates if an uploaded record was successfully processed and ingested into the archive or not. 

The reconciliation process can take up to 2 hours, it is not an instantaneous process. The export job only marks the export successful for a record when the Bloomberg Vault successfully reconciled the uploaded file.

The Bloomberg Vault generates a response XML with the processed media file hashes. If this is not a match with Verba media file hashes the Verba Storage Service will re-try the upload. This re-try can only occur 5 times after this the Verba Storage Service will log that the upload as failed and it will start the (5) tries again in the export task's next schedule time. Also, after 5 failed upload tries the Bloomberg Vault creates an alert and the Bloomberg staff will investigate what caused the failure on their side.

Due to the reconciliation feature in Bloomberg Vault, the system caches the exported files on the local disk of the Media Repository until the Bloomberg Vault system processes the uploads. It is recommended to allocate at least the size of the total export as free space always available for the system.

Creating a Bloomberg Vault: Voice target

Follow the steps below to create a new Verba Storage target for Bloomberg Vault:

Step 1 - Open the Verba Web interface then select Data > Storage targets from the top menu.

Step 2 - Click on Add New Storage Target

Step 3 - Fill in the configuration form according to the requirements in the following table.

Configuration itemDescription
NameName your storage target. This name will identify this target across the system.
TypeSelect Bloomberg Vault: Voice
SFTP ServerIP address or hostname or FQDN of the SFTP server
PortSFTP Port
SFTP UserLogin name
SFTP PasswordLogin password
SFTP Custom IDThe custom ID received from Bloomberg Vault. This helps Bloomberg distinguish ingested media records from different vendors/applications.

Step 4 - Click Save to save the settings

After this point, the Storage target is available for use by other Verba components (e.g. Data management policies).