Overview

This article provides a description of storage and export targets and their configuration.

Most data retention policies require a target folder, where the media is moved or copied during execution.
Verba supports a number of storage technologies:

Amazon S3
Bloomberg Vault - Instant Messaging
Bloomberg Vault - Voice
EMC Centera
EMC ECS
EMC Isilon SmartLock
EMC Unity FLR
External Verba Media Repository
Hitachi Content Platform
IBM Tivoli Storage Manager
iTernity iCAS
Media Repository Local Disk
Microsoft Azure Storage
Microsoft Office 365 Compliance Archive
NetApp SnapLock
Network Storage
S3 Compatible Storage
SFTP
SMTP — SMTP target can be used for e.g. Micro Focus Digital Safe, Global Relay and any other archive that provides email injection capability.
Verint WFO

The Verba Storage Management Service is responsible for policy execution. The defined target has to be accessible and writable for the Verba Storage Management Service.

1 Overview
- 1.1 Storage/Export target features support matrix
- 1.2 License requirements
2 Managing storage and export targets

Storage/Export target features support matrix

Storage Target		Upload	Export	Playback_/ Download	Move Media		Copy		Transcode	Transcription	Delete	Archive in Database	Archive in Database and Move Media		Retention Lock in Application	Retention Lock on Storage (WORM)	Legal Hold_	Legal Hold on Storage	Notes
Storage Target		Upload	Export	Playback_/ Download	Source	Destination	Source	Destination	Transcode	Transcription	Delete	Archive in Database	Source	Destination	Retention Lock in Application	Retention Lock on Storage (WORM)	Legal Hold_	Legal Hold on Storage	Notes
Media Repository Local Disk	Under Retention	N/A	Yes	Yes	No	Yes	Yes	Yes	No	Yes	No	Yes	No	Yes	Yes	No	Yes	No	Local disk is only recommended for single-server deployments or for temporary storage.
Media Repository Local Disk	Not Under Retention	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	N/A	N/A	Yes	No
Network Storage (SMB/CIFS, DFS)	Under Retention	N/A	Yes	Yes	No	Yes	Yes	Yes	No	Yes	No	Yes	No	Yes	Yes	No	Yes	No
Network Storage (SMB/CIFS, DFS)	Not Under Retention	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	N/A	N/A	Yes	No
NetApp SnapLock	Under Retention	N/A	Yes	Yes	No	Yes	Yes	Yes	No	Yes	No	Yes	No	Yes	Yes	Yes	Yes	No
NetApp SnapLock	Not Under Retention	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	N/A	N/A	Yes	No
NetApp StorageGRID	NetApp StorageGRID is supported using the S3 Compatible API.
EMC Isilon SmartLock	Under Retention	N/A	Yes	Yes	No	Yes	Yes	Yes	No	Yes	No	Yes	No	Yes	Yes	Yes	Yes	Yes
EMC Isilon SmartLock	Not Under Retention	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	N/A	N/A	Yes	Yes
EMC Centera	Under Retention	N/A	Yes	Yes	No	Yes *	Yes	Yes	No	No	No	Yes	No	Yes	Yes	Yes	Yes	Yes	* Move Media policy is not supported between EMC Centera storage targets
EMC Centera	Not Under Retention	Yes	Yes	Yes	Yes	Yes *	Yes	Yes	Yes	No	Yes	Yes	Yes	Yes	N/A	N/A	Yes	Yes
EMC Elastic Cloud Storage	EMC Elastic Cloud Storage (ECS) is supported using EMC Centera SDK or S3 Compatible Storage API.
EMC Unity with FLR	Under Retention	N/A	Yes	Yes	No	Yes	Yes	Yes	No	Yes	No	Yes	No	Yes	Yes	Yes	Yes	No
EMC Unity with FLR	Not Under Retention	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	N/A	N/A	Yes	No
Hitachi Content Platform	Under Retention	N/A	Yes	Yes	No	Yes	Yes	Yes	No	No	No	Yes	No	Yes	Yes	Yes	Yes	Yes
Hitachi Content Platform	Not Under Retention	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	N/A	N/A	Yes	Yes
Amazon S3	Under Retention	N/A	Yes	Yes	No	Yes	Yes	Yes	No	Yes	No	Yes	No	Yes	Yes	Yes *	Yes	Yes *	* Requires Object Lock and Legal Hold setting enabled
Amazon S3	Not Under Retention	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	N/A	N/A	Yes	Yes *	* Requires Object Lock and Legal Hold setting enabled
S3 Compatible Storage	Under Retention	N/A	Yes	Yes	No	Yes	Yes	Yes	No	Yes	No	Yes	No	Yes	Yes	Yes *	Yes	Yes *	* Requires Object Lock and Legal Hold setting enabled (only on supported storage targets such as IBM COS)
S3 Compatible Storage	Not Under Retention	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	N/A	N/A	Yes	Yes *
Microsoft Azure File Storage	Under Retention	N/A	Yes	Yes	No	Yes	Yes	Yes	No	Yes	No	Yes	No	Yes	Yes	No	Yes	No	Available using standard SMB or REST API
Microsoft Azure File Storage	Not Under Retention	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	N/A	N/A	Yes	No
Microsoft Azure Blob Storage	Under Retention	N/A	Yes	Yes	No	Yes	Yes	Yes	No	Yes	No	Yes	No	Yes	Yes	No *	Yes	No	* Retention lock is available only on the container level. The retention time has to be set in advance on the Azure side; it cannot be set by the Verba application.
Microsoft Azure Blob Storage	Not Under Retention	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	N/A	N/A	Yes	No
iTernity iCAS	Under Retention	N/A	Yes	Yes	No	Yes	Yes	Yes	No	Yes	No	Yes	No	Yes	Yes	Yes	Yes	No
iTernity iCAS	Not Under Retention	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	N/A	N/A	Yes	No
IBM COS	IBM Cloud Object Storage (COS) is supported using the S3 Compatible API.
IBM Tivoli Storage Manager	Under Retention	N/A	Yes	Yes	No	Yes	Yes	Yes	No	No	No	Yes	No	Yes	Yes	No *	Yes	No	* Retention lock is available only on the storage class level. The retention time has to be set in advance on the IBM side; it cannot be set by the Verba application.
IBM Tivoli Storage Manager	Not Under Retention	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	N/A	N/A	Yes	No
Bloomberg Vault: Instant Messaging	-	No	Yes	No	No	No	No	No	No	No	No	No	No	No	No	No	No	No
Bloomberg Vault: Voice	-	No	Yes	No	No	No	No	No	No	No	No	No	No	No	No	No	No	No
External Verba Media Repository	-	Yes	Yes	No	No	No	No	No	No	No	No	No	No	No	No	No	No	No
SMTP	-	No	Yes	No	No	No	No	No	No	No	No	No	No	No	No	No	No	No
Microsoft O365 Compliance Archive	-	No	Yes	No	No	No	No	No	No	No	No	No	No	No	No	No	No	No
SFTP	-	No	Yes	No	No	No	No	No	No	No	No	No	No	No	No	No	No	No
Verint WFO	-	No	Yes	No	No	No	No	No	No	No	No	No	No	No	No	No	No	No	Voice conversations only

License requirements

The use of some of the storage targets requires a specific license. For more information, contact your Verba representative.

Managing storage and export targets

Storage and export targets

Overview

Storage/Export target features support matrix

License requirements

Managing storage and export targets