Configuring Cisco CAR
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The Cisco CDR Analysis and Reporting (CAR) configuration is required for the Verba Cisco CDR Reconciliation.
For more information see:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/8_6_1/car/car/caranrpt.html
Stage 1: Enabling the Cisco CAR Web Service
Step 1 - Open the Cisco UCM web interface and log into the Cisco Unified Serviceability.
Step 2 - Go to the Tools \ Service Activation menu.
Step 3 - Select the CUCM node, then tick the checkbox at the Cisco CAR Web Service.
Step 4 - Click Save.
Stage 2: Verify the parameters
Step 1 - Open the Cisco UCM web interface and log into the Cisco Unified CM Administration.
Step 2 - Go to the System \ Enterprise Parameters menu.
Step 3 - Verify the following settings:
- Cluster ID: Not empty
- CDR File Time Interval: 1
- Allowed CDRonDemand get_file Queries Per Minute: 10
- Allowed CDRonDemand get_file_list Queries Per Minute: 20
Step 4 - Go to the System \ Service Parameters menu.
Step 5 - Select the CUCM node, then select the Cisco CallManager service.
Step 6 - Verify the following settings:
- CDR Enabled Flag: True
- CDR Log Calls with Zero Duration Flag: True
Stage 3: Configure the CDR Management
Step 1 - Open the Cisco UCM web interface and log into the Cisco Unified Serviceability.
Step 2 - Go to the Tools \ CDR Management menu.
Step 3 - Click Add new.
Step 4 - Provide the address of the SFTP server, the User Name, Password, and Directory Path settings.
At the Billing Application Server Parameters setting an SFTP/FTP server has to be provided. This is not the Verba application!