Users Without Recording

Category: Call Activity Reports

AVAILABLE IN VERSION 8.5 AND LATER

Description

 The Users Without Recording report shows detailed information about extensions with no recorded media in a given timewindow. The report details various available information including the list of users who have at least one extension with zero recorded media, user validity, extensions, extension validity ,recording mode, etc.

Filter options

Recording modeOnly extensions with the selected recording modes will be displayed
Source Platform

Only calls for the selected recording server(s) will be displayed (Filter is AVAILABLE IN VERSION 9.6.13 OR LATER )

Show invalid extensionsIf no then only extensions that are valid will be displayed, otherwise valid and invalid extensions will be shown as well.

Information

  • User
  • User is invalid
  • User's extensions
  • Extension is invalid
  • Recording Mode
  • Number of records per extension (if any)

Charts

  • None


Report sample