Service control and activation

Service control and activation

In order to access service control and activation for a given Verba server follow these steps:

Step 1 - Select Administration / Verba Servers menu item (requires System Administrator rights for your user)

Step 2 - Click on the row of the server you want to manage (in your system there might be only one server)

Step 3 - On the server configuration page you will find the Service Control and the Service Activation tabs

Service Activation

Under the Service Activation tab, the startup type of the Verba services can be set. The configuration of the not activated (disabled startup type) services won't be shown under the Change Configuration Settings tab.

The following table describes the available features for the services:

Icon

Feature

Description

Icon

Feature

Description

Automatic service startup

Sets the startup type of the service to automatic.

Manual service startup

Sets the startup type of the service to manual.

Delayed service startup

Sets the startup type of the service to delayed.

Disable service

Disables the service. Disabling a service will turn off the corresponding configuration settings as well.

Enable service

Enables the service and sets the startup type to automatic. Enabling a service will turn on the corresponding configuration settings.

Service Control

The following table describes the available features:

Icon

Feature

Description

Icon

Feature

Description

Start service

Starts the service.

Stop service

Stops the service.

Restart service

Restarts the service.

View service log

Loads the most current part of the service log into the log viewer pane.

Download service log

Downloads the last 100000 lines of the service log

View service statistics

Displays the service statistics in a new browser window.

Trigger failover recovery

Triggers the failover recovery if the service failed over to another node previously. Available only in the case of BT ITS and IPC Unigy recording.

Stop maintenance mode

Stops the maintenance mode. For more information, see: Maintenance mode

Start maintenance mode

Starts the maintenance mode. For more information, see: Maintenance mode

Using the log viewer

After selecting the View Service Log button for a service, the system loads the most recent lines from the service log.

The following table describes the available features:

Icon

Feature

Description

Icon

Feature

Description

Toggle log tail follow

If this option is enabled, the system automatically refreshes the log panel with the latest service log file content and scrolls the panel to the end.

Toggle line wrapping

If this option is enabled the log lines are wrapped to fit into the log window.

Toggle log filter

Enables log filtering using the expression entered into the input box.

Clear log buffer

Clears the log buffer on the screen.

The Service Control and Activation tabs might be on one tab instead of two in your installation (as seen on the above screenshot).