SQL Server details

Learn more about selecting the SQL Server version and editions, see Select your SQL Server.

Installing a Microsoft SQL Server instance

In the Verba install kit, we provide a simple, unattended installation procedure for Microsoft SQL Server Express (see the Prerequisites Installer Tool).

For information on how to install other Microsoft SQL server editions, please refer to the following articles.

https://technet.microsoft.com/en-us/library/bb500395(v=sql.110).aspx

https://msdn.microsoft.com/library/bb500469(v=sql.120).aspx

When installing .NET framework as a prerequisite of MS SQL server, make sure that HTTP Activation is NOT installed (can be found under WCF Services)

Feature selection

The following features need to be selected during the install:

Database Engine Services
Full -Text and Semantic Extractions for Search
(Management Tools - Complete) Not necessary but recommended.

On the collation tab please make sure that the case-sensitive checkbox is left UNCHECKED. Verba requires a case-insensitive database.

Some of the options may be part of the MS SQL Management Studio install pack if you are using a separate installer.

After the Full-Text Search feature added or removed from an existing SQL Server installation, the Verba Web Application Service has to be restarted.

Instance configuration

It is recommended to install the Verba database as the default instance, however, the system supports named instances as well.

Database configuration

The Containment type setting of the Verba database has to be left on None.

Service accounts

Use the built-in System account and set it to Network service and check the SQL Server Agent to start at the end of the setup.

Account provisioning

If you would like to use SQL authentication, then select Mixed Mode authentication. Set an sa password and make a note of it. The Verba installer will need this information.

If you would like to use Windows Authentication, then select Windows Authentication.

For more information see the SQL Server Authentication section below.

Using the Verba Prerequisites tool to install SQL Server Express edition

MS SQL Server Express Edition unattended installer is included in the Verba install media.

Please, follow the steps below to install MS SQL Server Express Edition:

Step 1 - Copy the Verba Installation kit to the appropriate drive.

Step 2 - Click on the setup.exe file

Step 4 - Select the type of Verba server that you will be installing on this machine. (Single server solution or Media Repository)

Step 5 - Click on Install SQL Server Express and then on the button with the same name

Step 6 - The unattended installation starts automatically.

The unattended installer sets the sa password to Verba456+. This information will need to be entered during the installation process of the Verba servers.

Verba utilizes the SQL Server's full-text index feature when searching for specific phrases in Instant Message recordings. The full-text index feature is not part of SQL Server Express edition by default, it is only included in SQL Server Express with Advanced Services.

Database memory and storage requirements

You can download the Excel Verba Storage Calculator Sheet to estimate your storage and database sizing requirements.

If the database is running on a Verba server, then please make sure that it is not allocating too much memory for itself, decreasing the performance of other components on the machine.
It is strongly recommended that you leave at least half of the RAM free for use by other Verba components.

For instructions on how to do this, please refer to https://msdn.microsoft.com/en-us/library/ms178067.aspx

SQL Server Authentication

The system supports both SQL Server Authentication and Windows Authentication for SQL Server connections. Using Windows Authentication, the system relies on the Windows service logon credentials for authentication with the SQL Server. The Verba system requires the following SQL Server roles configured for the Windows service user account:

SQL Server role	Description
dbcreator	It is a database server level role and required only during the installation to create the verba database. If you would like to avoid granting this database server level role to the user, you can create the verba database first and then proceed with the installation.
db_owner	It is a verba database level role and required for the system for normal operation.

For more information on SQL Server server and database level roles, see https://msdn.microsoft.com/en-us/library/ms188659.aspx and https://msdn.microsoft.com/en-us/library/ms189121.aspx.

General information on SQL Server principals, see https://msdn.microsoft.com/en-us/library/ms181127.aspx