Storage targets

Overview

This article provides a description of storage and export targets and their configuration.

Most data retention policies require a target folder, where the media is moved or copied during execution.
Verba supports a number of storage technologies:

• Actiance Vantage
• Amazon S3
• Azure Storage
• Bloomberg Vault: Instant Messaging
• Bloomberg Vault: Voice
• EMC Centera
• EMC ECS
• EMC Isilon SmartLock
• External Verba Media Repository
• Hitachi Content Platform
• IBM Tivoli Storage Manager
• Media Repository Local Disk
• NetApp SnapLock
• Network Storage
• Office 365 - Exchange Web Services API
• S3 Compatible Storage
• SFTP
• Smarsh
• SMTP — SMTP target can be used for e.g. Micro Focus Digital Safe, Global Relay and any other archive that provides email injection capability.
• Verint

The Verba Storage Management Service is responsible for policy execution. The defined target has to be accessible and writable for the Verba Storage Management Service.

Available actions for storage targets

Storage Target	Upload	Export	Playback	Move Media	Transcode	Delete	Archive in Database	Archive in Database and Move Media	Notes/License requirements
Media Repository Local Disk	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Network Storage (SMB, DFS)	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
NetApp SnapLock	Yes	Yes	Yes	Yes	No	Yes	Yes	Yes	Delete/Move actions are only available when retention period is over
EMC Isilon SmartLock	Yes	Yes	Yes	Yes	No	Yes	Yes	Yes	Delete/Move actions are only available when retention period is over
EMC Centera	Yes	Yes	Yes	Yes	No	Yes	Yes	Yes	Delete/Move actions are only available when retention period is over
EMC Elastic Cloud Storage	Yes	Yes	Yes	Yes	No	Yes	Yes	Yes	Delete/Move actions are only available when retention period is over
Hitachi Content Platform	Yes	Yes	Yes	Yes	No	Yes	Yes	Yes	Delete/Move actions are only available when retention period is over
Amazon S3	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
S3 Compatible Storage	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Azure Storage	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Available using standard SMB, no native API support
IBM Tivoli Storage Manager	Yes	Yes	Yes	Yes	No	Yes	Yes	Yes	Delete/Move actions are only available when retention period is over
CyberTwice eRecorder HD	No	Yes	Yes	Yes	No	Yes	Yes	Yes	Delete action is only available if it is enabled on the other end
Bloomberg Vault: Instant Messaging	No	Yes	No	No	No	No	No	No
Bloomberg Vault: Voice	No	Yes	No	No	No	No	No	No
Smarsh	No	Yes	No	No	No	No	No	No
External Verba Media Repository	Yes	Yes	No	No	No	No	No	No
SMTP	No	Yes	No	No	No	No	No	No
O365 Compliance Archive (EWS)	No	Yes	No	No	No	No	No	No
SFTP	Yes	Yes	No	No	No	No	No	No
Actiance Vantage	Yes	Yes	No	No	No	No	No	No	Voice conversations only
Verint	No	Yes	No	No	No	No	No	No	Voice conversations only

License requirements

The use of the following storage targets require specific licenses:

• NetApp SnapLock
• EMC Isilon SmartLock
• EMC Centera
• EMC Elastic Cloud Storage
• Hitachi Content Platform
• IBM Tivoli Storage Manager
• Bloomberg Vault
• SMTP for Global Relay, Micro Focus Digital Safe, etc.
• Smarsh
• Microsoft O365 Compliance Archive

For more information, contact your Verba representative.

Creating a storage target

You can create a new storage target policy by clicking on the Add New Storage Target link on the Data Management / Storage targets page. After selecting the link, the following page opens.

The layout of the interface to create your new storage target is determined by the storage technology you are going to be using. Please refer to the individual storage technology guides for instructions on how to configure them.

When you finished configuring your storage target, click Save. After this point, the storage target will be available for use by data retention policies.

Using custom windows credentials at storage targets

In most of the cases, accessing a storage resource on the network requires windows domain credentials. When using a custom credential is required, tick the "Use custom credentials for accessing file share" checkbox, and provide the Login Name (domain\user or UPN) and the Password.

Modifying and deleting storage targets

To edit a storage folder entry, you have to click on the appropriate row of the list showing the registered storage target folders. After clicking on the row, a new page opens automatically. 

To make changes effective, click on the Save button.

When you change the folder of a storage target, it is always your responsibility to move the files in the file system, otherwise, the calls cannot be played back from the web interface.

You can delete the storage target folder by clicking on the Delete button.