Configuring IPC Unigy recording

Owned by Peter Krasznai
Feb 01, 2018
1 min read

For more information on the integration with IPC Unigy, see IPC Unigy recording

The configuration consists of:

  1. Configuring turrets for recording
  2. Configuring secure communication between Unigy and Verba
  3. Configuring Verba Unified Recorder service
  4. Provision turret users for recording
  5. Configure search layout to extend with IPC specific custom metadata

Secure Recording

Configuring secure communication is required to record turrets which are configured to use secure connections/media encryption

Provisioning recorded agents

Agents/traders are identified by Unigy End User's personal extension. This should be added as Agent Id type extension