Unified Call Recorder Service: CallProcessingError Alert
Call Processing Error Alert
Content
Call processing error
Alert: Call processing error
Service: Unified Recorder
Computer name: <COMPUTER_NAME>
Alert id: .115.0.7
Time: <TIME> (UTC)
Severity: ERROR
Description:
<ERROR_DESCRIPTION>
Alert attributes:
Call id (OID: .200.5): <CALL_ID>
Cause
This alert is sent if there is a processing error. Please refer to the description part in the alert to locate the issue.
Resolution
If you receive such an alert, please contact the support service and send the log files of the related service.
Log files are available under "APPLICATION_FOLDER\log" (by default C:\Program Files\Verba\log) folder on each server.