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VFC Capture (Verba) 9.9
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Quick Reference Guide
User Guide
Administration Guide
Quality Management Guide
Advanced Compliance Guide
Speech Analytics Guide
Reporting and Dashboard Guide
Operation and Maintenance Guide
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Design
Install
Configure
Configuring Verba for Cisco recording
Configuring Verba for Skype for Business and Lync recording
Configuring Microsoft Teams Recording
Configuring Microsoft Teams Chat and Channel Archiving
Configuring IPC Unigy recording
Configuring IP Trade recording
Configuring BT ITS recording
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Configuring Speakerbus recording
Configuring Avaya Central recording
Configuring Genesys active recording
Configuring Verba for passive recording
Configuring Verba for SIPREC recording
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Central License Management
Cisco Video on Hold and Video in Queue
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Configuring media file upload
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Configuring DTMF control and recording
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Configuring Phone-based Silent Monitoring
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Configuring SMS Recording
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Configuring Synway Analog Tap Card recording
Configuring the Desktop Agent
Configuring the Verba Dial-in Recorder Service
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Configuring Verba for On-demand recording
Database configuration
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Configuring database connection
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Configuring encryption for database connections
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Configuring SQL Server Failover Partner for mirroring
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Configuring SQL Server database encryption
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Advanced Call Recording Rules
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Configuring recording high availability
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How to pull the server specific settings after the initial installation
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Installing an SSL certificate for HTTPS access
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Configuring TLS 1.2
Configuration reference
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Verba Dial-out Recording
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Configuring IP-based Radio Recording
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Verifying System Readiness
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Installing and configuring an external Recording Server
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Conversation direction detection using internal domain and number patterns
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Configuring voice activity detection and call splitting for trader voice recording
Integration Guide
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VFC Capture (Verba) 9.9
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Configure
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Database configuration
Database configuration
Kiss, Mate
Owned by
Kiss, Mate
May 25, 2022
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Configuring database connection
Configuring encryption for database connections
Configuring SQL Server Failover Partner for mirroring
Configuring SQL Server database encryption
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