Communication Policies

Owned by Kiss, Mate
May 25, 2022

Overview

Communication Policies are the foundation of your Ethical wall. Communication Policies define if and how Users and Groups can communicate with each other.

The following diagram summarizes parts of a Communication Policy:

The Chaperones feature is available from Verba release 8.9

For more details see Manage Communication Policies.

For information about different parts of a Communication Policy, see

Participants

Policies are defined between Participant A and Participant B groups. These are defined by combinations of

  • Extensions - Phone numbers and SIP URIs
  • Users - Individually with one or more extensions
  • Groups - Groups of one or more users
  • Addresses - Phone numbers, SIP URIs
  • Domains - SIP domains
  • Regular Expressions - number and SIP URI patterns

All Users/Groups/Extensions can be synchronized from Active Directory.

Extension, User and Group selection for Session and Content Policies is not available with Starter User licenses, only with full Ethical Wall User licenses.
With Starter licenses the Session and Content Policies can only be defined for all employees.

Communication Modalities

It is possible to monitor and block multiple modalities:
  • Presence
  • Instant Messaging
  • Voice
  • Video
  • File Transfer
  • Screen Sharing
  • Data Share in Conference (Lync/SfB only)

The following Lync/SfB actions are viewed as Data Share: Power Point share, Whiteboard, Polling, Q&A, OneNote share, Program share

You can set the policies so that only Participant A can contact Participant B, and not the other way around, or you can block the communication both ways.