Carlie Bradshaw , Asaf Ben-Oved, Shani Laendler (Unlicensed)
The Verint Top is a consistent pattern across all Verint products, making them immediately recognisable. It frames the application with a header bar and an optional left-hand panel.
It allows the user to perform key actions including:
switching between applications.
navigating between pages in the selected application.
changing system-level configurations.
displaying notifications.
accessing help.
The VerinTop will include the following components:
Product area (Verint logo and suite name).
Application selector.
Search
Help center
Additional options (in Left Navigation mode only)
Instances
Additional information
User profile, including:
User status
System and User settings
Logout option
Notifications indicator
The Product area identifies the application as a Verint product.
The product area consists of:
The Verint logo.
Application suite name.
The product area is in a fixed position in the top-left corner.
Clicking the product area will open the Verint product suite site map.
Note: The product suite cannot be changed.
Allows the user to change the selected application within the suite.
Note: stand-alone products, which are not part of a suite, do not need to include the application selector.
The application selector consists of:
The name of the currently-selected application.
A 3 dot ⋮ icon, to indicate a drop-down list.
A drop-down list of other applications available to the user.
A divider line between internal applications and external products.
External link icons beside external products, to show they will be opened in a new tab.
A blue check mark beside the currently-selected application.
The application selector appears to the right of the product area, in the top-left corner.
The list should should be the same from all applications in a suite.
Applications should be sorted in order of importance or alphabetically.
External products should be shown underneath internal applications.
The application options should follow the List states.
The selected application will be indicated with a blue check mark.
A scroll bar will be used when the application selector is taller than the height of the screen.
External products should be opened in a new tab.
Clicking the 3 dots ⋮ beside the application name will open the list of available applications.
When an application is selected:
the list will close.
the view will change to the new application.
If an external product is selected:
the list will close.
the original application will remain selected.
the selected product will open in a new tab or window.
There are two types of navigation menu. See the separate pages for each type.
Note: The navigation type should be the same for all products within a suite, unless it is opened in a new tab or window, when it may have a different navigation type.
Type | Choose: | Image |
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Allows the user to search the suite hierarchy, including application names and menu items.
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The trigger icon is displayed as an icon with no label.
The search results menu is divided into 3 optional sections:
Top - Page results from the current application.
Middle - Page results from all other applications.
Bottom - Branches results only.
Example of when all three sections are used:
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The position of the search icon may vary if additional elements are used (e.g. additional information).
The search covers the Application Selector and all levels of navigation.
Results are displayed from top to bottom according to their hierarchy in the navigation.
For any of the 3 sections, if more than 12 results are found, the section will have a scroll.
EXAMPLE WITH SCROLL
The behavior of the search is based on Live Search.
Clicking the search icon button opens a search field to its left side.
Clicking anywhere outside the search field will close it.
While typing a search parameter in the search field.
A results menu will be displayed beneath the search field.
Search parameter will be highlighted in the displayed result’s menu.
Clicking on a page will:
navigate to the page.
close the results menu and search field.
Clicking on a branch will:
navigate to the first page under the selected branch.
close the results menu and search field.
Clicking the X in the field will close the menu but will keep the field selected with text cursor ready to type.
Clicking Esc on the keyboard will:
1st click - clear the search field.
2nd click - close the menu.
Opens contextual online help pages and other resources such as product feedback.
Displayed as an icon button with no text.
Positioned to the left of the user profile.
Clicking on the ? icon button opens a menu with all of the help center options.
The user profile shows the current user status and offers account-level options.
The user profile contains:
user profile image, initials, or default avatar.
current status (optional).
notifications indicator. (Top navigation mode only → see Notifications below).
profile menu, containing additional account-level options.
a drop-down icon button, to the right.
By default, users will be represented using their initials (e.g. JD for John Doe).
INITIALS EXAMPLE IMAGE
Each user may upload an image to replace the initials.
If neither a user image or initials are available, a default avatar will be shown.
DEFAULT AVATAR IMAGE
By default, the circle around the profile image will be grey. However, it can also be used to show the user’s current status.
Default (no status) |
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Available |
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Not available |
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Note: The options in the profile menu should be the same for all products in a suite.
Current statuses (optional).
A horizontal line separating the statuses from other options.
Notifications link, including a count.
Preferences will open in a dialog, and may include these options:
Upload profile picture
Language
Date/Time format
Email preferences
Switch profile (optional).
Logout.
Clicking anywhere on the profile image, or the associated drop-down button, will open the profile menu.
Clicking anywhere outside of the profile menu will close it again.
Selecting an option from the profile menu will:
perform the action (e.g. logout, change status, or open the Preferences window).
close the menu.
A unified list of system notifications and alerts can be accessed from the header bar. Notifications may be generated by any product within the suite.
Notifications consists of:
an icon button.
a count of unread notifications.
a popup showing notifications.
Top Navigation mode
A badge to the top-right of the user menu.
Left Navigation mode
A bell icon button to the left of the user menu.
Top Navigation mode
Clicking on the user profile will open the profile menu, which includes a notifications option with a count, for example 2 Notifications….
The notifications popup will be opened by:
selecting the notifications menu option, or
directly selecting the top-right notifications badge.
Left Navigation mode
Clicking the bell icon button will open the notification popup.
When there are over 99 items in the notification menu, the count should read 99+.
The header bar can be collapsed by the user to allow for more vertical space. When collapsed, the additional options are shown on hover.
Note: the header bar will not be collapsible when using Instances (Left Navigation mode only).
When collapsed:
the suite name and the second row of navigation will be hidden.
the user profile image will reduce in size.
State | Image |
|---|---|
Expanded |  |
Collapsed |  |
On first opening, the top should be expanded.
When the header bar is expanded
On hover, a collapse icon button will appear below the product area.
Clicking the collapse icon button will collapse the header bar.
When the header bar is collapsed
On hover:
the expanded top will be shown automatically, revealing the second level navigation.
an expand icon button will appear below the product area.
On removing hover the top will collapse again automatically.
Clicking the expand icon button will pin the header bar open.
The header bar should expand/collapse with a brief slide effect.
Use:
VerinTop in every Verint application.
The same type and menu items for all products within a suite.
Short labels for menu items, allowing room for translation.
Don’t use:
Different types of navigation for different products within the same suite.
Words in sub-menu items which are included in the parent menu item, to keep labels short. For example, the options underneath Settings should be (e.g.) Privacy, Localization etc., not Privacy Settings, Localization Settings etc.
A collapsible header bar with Instances.
Unless otherwise specified, see our general compliance information in Fundamentals - Accessibility.
Verint products should dynamically respond to the user’s screen size, platform, and orientation, supporting all devices down to the common tablet size (960px width).
For more information, including recommended breakpoints, see the general Responsive Design guidelines.
The VerinTop should respond based on the number and length of menu items, in both top and second level navigation.
Where the screen size is wide enough to comfortably show everything contained within the VerinTop:
All content should be shown on one line, without wrapping. This includes:
top-level menu items.
the application selector. This area may be expanded if the application name is long, and normally wraps onto 2 lines.
Elements aligned to the right hand side will remain there.
Current selection | Hover |
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Where the screen size does not allow all menu items to be shown:
They should be replaced by a 3 dot ⋮ icon button.
When the icon button is clicked, a drop-down menu will open.
Top level menu items will be shown on the left.
On hover over a top level menu item, the related second level menu items will be shown on the right.
When a second level menu item is selected, the menu will close and the new page will be shown.
The current selection should be shown with a blue underline at both levels.
When the menu is first opened, the currently-selected top level and second level menu items should be shown by default.
A hover state should be shown for all menu items.
Where possible, the name of the page currently in view will be shown next to the hamburger menu button when the menu is closed. This should include both top and second levels.
Applications | Top level navigation | Second level navigation |
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Where there is not enough space to show the product area, application selector, menu button, and user profile (such as on mobile devices):
The options within the Application Selector should move into the menu drop-down, as an additional level before the normal top level navigation.
The drop-down menu will then contain the following levels:
Applications.
Top level navigation.
Second level navigation.
Each level of the drop-down will:
take up the whole screen when in view.
have a header at the top to say which level is currently in view.
have a back icon button and the name of the previous level next to the header, allowing the user to return to the previous level. (Not applicable to the first level).
have Next > arrows next to each option in the first two levels, to show that it will lead to further options.
The width of the Product area (with the Verint logo and suite name) can be reduced, where necessary.
When a final level navigation item is selected, the menu will close and the new page will be shown.
Zeplin link | Screen thumbnail |
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<<Short Zeplin link. You | <<Screen with 200 width>> |
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