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Microsoft Teams Bot Service: Could not authenticate Alert

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Could not authenticate Alert

Content

Alert: Could not authenticate
Service: <SERVICE_NAME>
Computer name: <COMPUTER_NAME>
Alert id: .122.0.7
Time: <TIME> (UTC)
Severity: Critical

Description:
#DESCRIPTION#

Alert attributes:
#CUSTOM_ATTRIBUTES#

Cause

This alert is sent if the Bot service is not able to retrieve an OAuth token for the outbound HTTP requests or the bot service is not able to validate the inbound HTTP requests.

Resolution

If you receive such an alert, please contact the support service and send the teamsbot.log from the Verba Bot Server.

Log files are available under "APPLICATION_FOLDER\log" (by default C:\Program Files\Verba\log) folder on each server.

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