Carlie Bradshaw , Asaf Ben-Oved, Shani Laendler (Unlicensed)
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Description
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The Verint Top VerinTop is a consistent pattern across all Verint products, making them immediately recognisablerecognizable. It frames the application with a header bar and an optional left-hand panel.
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The VerinTop will include the following components:
Product area (Verint logo and suite name)
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Application selector
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Help center
Additional options (in Left Navigation mode only)
Instances
Additional information
Search
Notifications indicator
Help center
User profile, including:
User status
System and User settings
Logout option
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Notifications indicator
Product area
Description
The Product area identifies the application as a Verint product.
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The product area consists of:
The the Verint logo.
Application the application suite name.
Placement and positioning
The product area is in a fixed position in the top-left corner.
Interaction
Clicking the product area will open the Verint product suite site map, if exists.
Note: The product suite cannot be changed.
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The name of the currently-selected application.
A menu icon button ⋮, to indicate a drop-down list.
A drop-down list of other suite applications available to the user.
A divider line between internal applications and external products.
External link icons beside external products, to show they will be opened in a new tab.
A blue check mark beside the currently-selected application.
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The application selector appears to the right of the product area, in the top-left corner.
Content
The list should should be the same from for all applications in within a suite.
Applications should be sorted in order of importance or alphabetically.
External products should be shown underneath internal applications.
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The selected application will be indicated with a blue check mark.
A scroll bar will be used when the application selector is taller than the height of the screen.
External products (e.g. Work Manager) should be opened in a new tab.
Interaction
Clicking anywhere on the application selector, including the menu icon button ⋮ beside the and application name, will open the list of available applications.
When an application If another application within the suite is selected:
the list will close.
the view will change to the new application.
If an external product is selected:
the list will close.
the original application will remain selected.
the selected product will open in a new tab or window.
Main navigation
Types
There are two types of navigation menu. See the their separate pages for each typemore details.
Note: The navigation type should be the same for all products within a suite, unless it is opened in a new tab or window, when it may All products within a suite should use the same navigation type. Only external products, that are opened in a different tab, can have a different navigation type.
Type | Choose: | Image |
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Note: Left navigation cannot be used in conjunction with the Filter Pane. |  |
Search
Description
Allows the user to search the suite hierarchy, including application names and menu items.
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Structure
The trigger icon is displayed as an icon Icon Button with no label.
The Search bar extends to the left of the trigger icon, when selected.
The search results menu is divided into 3 optional sections:
Top - Page results from the current application.
Middle - Page results from all other applications.
Bottom - Branches Branch results only.
Example of when with all three sections are used:
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Placement and positioning
The position of the search icon may vary if additional elements are used (e.g. additional information).
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Internal logic
The search bar covers the Application Selector and all levels of navigationright-hand navigation options.
Results are displayed from top to bottom according to their hierarchy in the navigation.
For any of the 3 sections, if more than 12 results are found, the section will have a scroll.
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Interactions
The behavior of the search is based on Live Search.
Search Focus Management (see below see below under Accessibility Compliance))
Clicking the search icon button opens a search field to its left side.
Clicking anywhere outside the search field will close it.
While typing a search parameter in the search field.:
A a results menu will be displayed beneath the search field.
Search the search parameter will be highlighted in the displayed result’s menuresults list.
Clicking on a page result will:
navigate to the page.
close the results menu and search field.
Clicking on a branch will:
navigate to the first page under the selected branch.
close the results menu and search field.
Clicking the X in the field will clear the field and close the menu, but will keep the field selected with text cursor ready to type.
Clicking Esc on the keyboard will:
1st click - clear the search field.
2nd click - close the menu.
Notifications indicator
Description
A unified list of system notifications and alerts can be accessed from the header bar. Notifications can be generated by any product within the suite.
See Notifications for more information on the behavior of notifications.
Structure
The notification indicator consists of:
an Icon Button.
a count of unread notifications.
a Popover showing the notifications.
Placement and positioning
A bell icon button is shown between Search and the Help center.
States
State | Image | Details |
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Interaction
Top Navigation mode
Clicking on the bell icon will open the Notifications menu.
Internal logic
When there are over 99 items in the notification menu, the count should read 99+.
Help center
Description
Opens contextual online help pages and other resources such as product feedback.
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Structure
Displayed as an icon button with no text.
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Positioned to the left of the user profile.
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Interaction
Clicking on the ? icon button opens a menu with all of the help center options.
User Profile
Description
The user profile shows the current user status and offers account-level options.
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Structure
The user profile contains:
a user profile image, user initials, or the default avatar, surrounded by a grey circle.
current a status indicator around the profile image (optional).
notifications indicator. (Top navigation mode only → see Notifications below).
the profile menu, containing additional account-level options.
a drop-down icon button, to the right.
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By default, users will be represented using by their initials (e.g. JD for John Doe).
INITIALS EXAMPLE IMAGE
Each user may upload an image to replace the initials.
If neither a user image or initials are available, a default avatar will be shown.
DEFAULT AVATAR IMAGE
Current status (optional)
By default, the An additional circle around the user profile image will be grey. However, it can also be used to show the user’s current status.
State | Description | Regular | Hover | Active |
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Default (no status) |
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Available |
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Not available |
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Profile Menu
Note: The options in the profile menu should be the same for all products in a suite.
Current statuses (optionalA list of available statuses, with a blue check mark to indicate the user’s current status. (Optional).
A horizontal line separating the statuses from other options.
Notifications link, including a count.
Preferences Preferences, which will open in a dialog , and may include these optionscontaining options such as:
Upload profile picture
Language
Date/Time format
Email preferences
Switch profile. (optionalOptional).
Logout.
Interaction
Clicking anywhere on the profile image, or the associated drop-down button, will open the profile menu.
Clicking anywhere outside of the profile menu will close it again.
Selecting an option from the profile menu will:
perform the action (e.g. logout, change status, or open the Preferences window)., and
close the menu.
Notifications indicator
Description
A unified list of system notifications and alerts can be accessed from the header bar. Notifications can be generated by any product within the suite.
See /wiki/spaces/UserExp/pages/1970119523 for more information on the behavior of notifications.
Structure
The notification indicator consists of:
an Icon Button.
a count of unread notifications.
a popup showing the notifications.
Placement and positioning
Top Navigation mode
A badge to the top-right of the user menu.
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Left Navigation mode
A bell icon button to the left of the user menu.
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Interaction
Top Navigation mode
Clicking on the user profile will open the profile menu, which includes a notifications option with a count, for example 2 Notifications….
The notifications popup will be opened by:
selecting the notifications menu option, or
directly selecting the top-right notifications badge.
Left Navigation mode
Clicking the bell icon button will open the notification popup.
Internal logic
When there are over 99 items in the notification menu, the count should read 99+.
Expand-Collapse behavior
Description
The header bar can be collapsed by the user to allow for more vertical space. When collapsed, the second level navigation options are shown on hover.
Note: when using Instances (Left Navigation mode only), the instances must always be visible if the header is collapsed.
Structure
When collapsed:
the suite name and the second level of navigation will be hidden.
the user profile image will reduce in size.
States
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State
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Image
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Expanded
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Collapsed
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Default state
On first opening, the top should be expanded.
Interactions
When the header bar is expanded:
On hover, a collapse icon button will appear below the product area.
Clicking the collapse icon button will collapse the header bar.
When the header bar is collapsed:
On hover:
the expanded top will be shown automatically, revealing the second level navigation and suite name.
an expand icon button will appear below the product area.
On removing hover the top will collapse again automatically.
Clicking the expand icon button will pin the header bar open.
Transitions
The header bar should expand/collapse with a transition effect.Hovering over the user profile will show the name of the user in a Tooltip.
System modes
Where the entire interface can be put into an alternative ‘special’ mode, the VerinTop may be used to indicate when it’s active. Relevant modes may include for demonstration, simulation (where changes are not applied to the live site), or impersonation (when acting as a different user).
A colored gradient should be added to the VerinTop background when the mode is activate.
A colored label describing the mode may also be added to the VerinTop.
System modes are usually managed (turned on and off) via the User Profile menu.
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Best practices
Use:
VerinTop in every Verint application.
The same type and menu items navigation mode (top or left) for all products within a suite.
Short labels for menu items, allowing room for translation.
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Different types of navigation for different products within the same suite.
Words in sub-menu items which are included in the parent menu item, to keep labels short. For example, the options underneath Settings should be (e.g.) Privacy , Localization etc., not and Localization rather than Privacy Settings , and Localization Settings etc.A collapsible header bar with Instances.
Accessibility Compliance
Unless otherwise specified, see our general compliance information in Fundamentals - Accessibility.
Responsive Design
Verint products should dynamically respond to the user’s screen size, platform, and orientation, supporting all devices down to the common tablet size (960px width).
For more information, including recommended breakpoints, see the general Responsive Design guidelines.
Responsive guidelines
The VerinTop has been designed at 1366px width. As the screen width changes, it should respond based on the number and length of menu items, in both top and second level navigation.
Wide screens
Move notifications button in image
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Where the screen size is wide enough to comfortably show everything contained within the VerinTop:
All content should be shown on one line, without wrapping. This includes:
top-level menu items.
the application selector. This area may be expanded if the application name is long, and normally wraps onto 2 lines.
Elements aligned to the left- and right-hand sides (Product Area and User Profile) will remain there.
The space between menu items should not be adjusted.
The notifications button may change to a separate bell icon button, to the left of the profile area.
Narrow screens
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Where second level navigation does not fit within the screen width:
a More… option should be added on the right-hand side.
clicking More… will open a Drop-down Menu containing the remaining menu items.
the same hover and selected states from the main menu should be used for menu items in the drop-down.
Replace blue underline with check marks
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Current selection
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Hover
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Where top level navigation does not fit within the screen width, even after line wrapping:
The entire menu should be replaced by a menu icon button ⋮.
When the icon button is clicked, a drop-down menu will open.
Top level menu items will be shown on the left.
When a top level menu item is hovered over or clicked, the related second level menu items will be shown on the right.
When a second level menu item is selected, the menu will close and the new page will be shown in the workspace.
When the menu is first opened, the currently-selected top level and second level menu items should be shown by default.
The current selection should be shown at both levels.
A hover state should be shown for all menu items on hover (unless using a touch device).
Where possible, the name of the page currently in view will be shown next to the menu icon button when the menu is closed. This should include both top and second levels.
For more information about responsive design for mobile, please contact the UX team
Focus management
Skip Links
Provide a way for users of assistive technology to skip navigation links, which would otherwise require a lot of additional clicks.
A skip link will be positioned underneath the Verint logo.
When any item within the VerinTop is in focus, the VerinTop will be displayed in an Expanded state, as on hover.
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Search
Keyboard | Search icon | Search field | Results menu |
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Tab | Navigates to the next focusable element |
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Shift + Tab | Navigates to the previous component | Closes the search field and navigates to the previous component | N/A |
Space | Opens the Search field | Adds a space in the search Text Field |
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Enter | Opens the Search field | N/A |
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Esc | N/A |
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Arrows | N/A |
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Text input | N/A | Focus remains on field while text is added or removed | Focus returns to search field and the characters are entered, updating the results list accordingly |
Responsive Design
Verint products should support all devices down to the common tablet size (960px width).
For general guidelines, see Fundamentals - Responsive design.
For specific Verintop guidelines, see the Top navigation and Left navigation sub-pages.
Design
Zeplin link | Screen thumbnail |
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<<Short Zeplin link. You
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<<Screen with 200 width>>
Code
<<a box containing the code - when there is no code to present use the Coming Soon GIF>>
Code
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