Carlie Bradshaw , Asaf Ben-Oved, Shani Laendler (Unlicensed)
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Description
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The Verint Top VerinTop is a consistent pattern across all Verint products, making them immediately recognisablerecognizable. It frames the application with a header bar and an optional left-hand panel.
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switching between applications.
navigating between pages in the selected application.
changing system-level configurations.
displaying notifications.
accessing help.
Main Structure
The VerinTop will include the following components:
Product area (Verint logo and suite name)
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Application selector
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Resource center
Additional options
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(in Left Navigation mode only)
Instances
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Additional information
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Search
Notifications indicator
Help center
User profile, including:
User status
System
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and User settings
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User status
Logout option
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Product area
Description
The Product area identifies the application as a Verint product.
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The product area consists of:
The the Verint logo.
Application the application suite name.
Placement and positioning
The product area is in a fixed position in the top-left corner.
Interaction
Clicking the product area will open the Verint product suite site map, if exists.
Note: The product suite cannot be changed.
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The name of the currently-selected application.
A 3 dot menu icon button ⋮ icon, to indicate a drop-down list.
A drop-down list of other suite applications available to the user.
A divider line between internal applications and external products.
External link icons beside external products, to show they will be opened in a new tab.
A blue check mark beside the currently-selected application.
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The application selector appears to the right of the product area, in the top-left corner.
Content
The list should should be the same from for all applications in within a suite.
Applications should be sorted in order of importancealphabetically.
External products should be shown underneath internal applications.
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The application options should follow the List states.
Internal logic
The selected application will be indicated with a blue check mark.
A scroll bar will be used when the application selector is taller than the height of the screen.
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External
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products (e.g. Work Manager) should be opened in a new tab.
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Interaction
Clicking the 3 dots ⋮ beside the application name anywhere on the application selector, including the menu icon button ⋮ and application name, will open the list of available applications.
When an application If another application within the suite is selected:
the list will close.
the view will change to the new application.
If an external product is selected:
the list will close.
the original application will remain selected.
the selected product will open in a new tab or window.
Main navigation
Types
There are two types of navigation menu. See the their separate pages for each typemore details.
Note: The navigation type should be the same for all products within a suite, unless it is opened in a new tab or window, when it may All products within a suite should use the same navigation type. Only external products, that are opened in a different tab, can have a different navigation type.
Type | Choose: | Image |
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Note: Left navigation cannot be used in conjunction with the Filter Pane. |  |
Search
Description
Allows the user to search the suite hierarchy, including application names and menu items.
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Structure
The trigger icon is displayed as an icon Icon Button with no label.
The Search bar extends to the left of the trigger icon, when selected.
The search results menu is divided into 3 optional sections:
top Top - Page results from the current application.
Middle - Page results from all other applications.
Bottom - Branches Branch results only
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Example with all three sections are used
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Placement and positioning
The position of the search icon may vary in cases when additional elements are used (e.g. additional information):
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Internal logic
The search covers Product lists and all levels of navigationbar covers the right-hand navigation options.
Results are displayed from top to bottom according to their hierarchy in the navigation.
For any of the 3 sections, if more than 12 results are found, the section itself will have a scroll.
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Interactions
The behavior of the search is based on Live Search.
Search Focus Management (see below see below under Accessibility Compliance))
Clicking the search icon button opens a search field to its left side.
Clicking anywhere outside the search field will close it.
While typing a search parameter in the search field:
A a results menu will be displayed beneath the search field.
Search the search parameter will be highlighted in the displayed result’s menu results list.
Clicking on a
Pagepage result will:
navigate to the page. In addition, it will
close the results menu and search field.
Clicking on a
Branchbranch will:
navigate to the 1st first page under the selected branch. In addition, it will
close the results menu and search field.
Clicking the
“X”X in the field will clear the field and close the menu, but will keep the field
displayedselected with text cursor ready to type.
Clicking Esc on the keyboard will:
1st click
will- clear the search field.
2nd click
closes- close the menu.
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Notifications indicator
Description
Opens contextual Online help pages and other resources such as product feedback.
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Structure
Displayed as an icon button with no textA unified list of system notifications and alerts can be accessed from the header bar. Notifications can be generated by any product within the suite.
See Notifications for more information on the behavior of notifications.
Structure
The notification indicator consists of:
an Icon Button.
a count of unread notifications.
a Popover showing the notifications.
Placement and positioning
Positioned left to the user profile
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Interaction
Clicking on the “?” icon button opens a menu with all of the resource’s center options.
Additional options for Left Navigation
These additional header bar features may only be used in combination with Left Navigation.
Instances
Description
TBD
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Structure
A one-line row.
Each instance is shown in a chicklet.
A blue border around the selected instance.
Placement and positioning
Positioned on the bottom row, left-aligned next to the Application Selector.
Interaction
Clicking on an instance will change the main workspace view to that instance.
On hover, an X will appear, allowing you to close the instanceA bell icon button is shown between Search and the Help center.
States
State | Image | Details |
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Regular |  |
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Hover |  | |
Active |  |
Interaction
Top Navigation mode
Clicking on the bell icon will open the Notifications menu.
Internal logic
When the instances exceed the horizontal space, next and back buttons will appear to the right of the instances, allowing the user to scroll.
There is no limit to the amount of instances a user may create.
Additional information
Description
Additional information can optionally be shown in the header bar.
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Content
Can be either text or icons.
Structure
A one-line row.
It may be divided by vertical lines according to the displayed information
there are over 99 items in the notification menu, the count should read 99+.
Help center
Description
Opens contextual online help pages and other resources such as product feedback.
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Structure
Displayed as an icon button with no text.
Placement and positioning
Positioned on the top row, right-aligned next to the User Profile and Resource Center.
Interaction
Additional information a read-only section
Tooltips may be used. Recommended for icons.
Progress Indicator
TBD
to the left of the user profile.
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Interaction
Clicking on the ? icon button opens a menu with all of the help center options.
User Profile
Description
The user profile shows the current user status and offers account-level options.
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Structure
The user profile contains:
Profile image or initials
Current status (optional)
Alerts and notifications indicator (optional, see below)
Profile a user profile image, user initials, or the default avatar, surrounded by a grey circle.
a status indicator around the profile image (optional).
the profile menu, containing additional account-level options.
A a drop-down icon button, to the leftright.
Content
Profile image
By default, users will be represented using by their initials (e.g. JD for John Doe).
Each user may upload an image to replace the initials.
If neither a user image or initials are available, a default avatar will be shown.
Current status (optional)
By default, the An additional circle around the user profile image will be blue. However, it can also be used to show the user’s current status.
State | Description | Regular | Hover | Active |
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Default (no status) |
blue line, 2 pixel width.
Available
green line, 2 pixel width.
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Available |
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Not available |
red line, 3 pixel width.
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Profile Menu
Note: The options in the profile menu should be the same for all products in a suite.
Current statuses (optional)A list of available statuses, with a blue check mark to indicate the user’s current status. (Optional).
A horizontal line separating the statuses from other options.
Preferences, which may includewill open in a dialog containing options such as:
Upload profile picture
Language
Date/Time format
Email preferences
Switch profile. (optionalOptional).
Logout.
Interaction
Clicking anywhere on the profile image, or the associated drop-down button, will open the profile menu.
Clicking anywhere outside of the profile menu will close it again.
Selecting an option from the profile menu will:
perform the action (e.g. logout, change status, or open the Preferences window), and
close the menu.
Notification and alerts
Description
A unified place where users can see the system’s alerts and notifications from different parts of the suite.
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Stand alone
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Within User Profile
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Placement and positioning
Notifications should appear:
In the User Menu, when using Top Navigation.
In the top bar, when using Left Navigation.
The notification position should be the same for all products within a suite.
Structure
TBD
Content
TBD
Interaction
Alerts/notifications:
above 99: TBD “99+”
within the menu… TBD
When are they removed?
Best practices
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Hovering over the user profile will show the name of the user in a Tooltip.
System modes
Where the entire interface can be put into an alternative ‘special’ mode, the VerinTop may be used to indicate when it’s active. Relevant modes may include for demonstration, simulation (where changes are not applied to the live site), or impersonation (when acting as a different user).
A colored gradient should be added to the VerinTop background when the mode is activate.
A colored label describing the mode may also be added to the VerinTop.
System modes are usually managed (turned on and off) via the User Profile menu.
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Best practices
Use:
VerinTop in every Verint application.
The same navigation mode (top or left) for all products within a suite.
Short labels for menu items, allowing room for translation.
Top navigation, unless you have more than 7 menu items at each level, or more than 2 levels in the menu hierarchy.
<…>
<…>
Don’t use
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<…>
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<…>
General
<…>
Don’t use:
Different types of navigation for different products within the same suite.
Words in sub-menu items which are included in the parent menu item, to keep labels short. For example, the options underneath Settings should be (e.g.) Privacy and Localization rather than Privacy Settings and Localization Settings.
Accessibility Compliance
Unless otherwise specified, see our general compliance information in Fundamentals - Accessibility.
Design
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Zeplin link
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Screen thumbnail
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<<Short Zeplin link. You
Use this >>
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<<Screen with 200 width>>
Code
<<a box containing the code - when there is no code to present use the Coming Soon GIF>>
Focus management
Skip Links
Provide a way for users of assistive technology to skip navigation links, which would otherwise require a lot of additional clicks.
A skip link will be positioned underneath the Verint logo.
When any item within the VerinTop is in focus, the VerinTop will be displayed in an Expanded state, as on hover.
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Search
Keyboard | Search icon | Search field | Results menu |
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Tab | Navigates to the next focusable element |
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Shift + Tab | Navigates to the previous component | Closes the search field and navigates to the previous component | N/A |
Space | Opens the Search field | Adds a space in the search Text Field |
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Enter | Opens the Search field | N/A |
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Esc | N/A |
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Arrows | N/A |
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Text input | N/A | Focus remains on field while text is added or removed | Focus returns to search field and the characters are entered, updating the results list accordingly |
Responsive Design
Verint products should support all devices down to the common tablet size (960px width).
For general guidelines, see Fundamentals - Responsive design.
For specific Verintop guidelines, see the Top navigation and Left navigation sub-pages.
Design
Code
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