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The Active conversation area provides the following recording functionality. Access to Start, Stop, Pause, Resume and View Recordings functionality is configurable.
Functionality | Description |
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Conversation Metadata | The system will display conversation metadata relating to the active Microsoft Teams Conversations. This includes the following values; From, To, Call Start Date and Time, and Call Duration |
Recording Status | The system will display if the system is recording the conversation or not |
Start Control | UI Control / Button to Initiate Recording |
Stop Control | UI Control / Button to Stop Recording |
Pause and Resume Controls | User has the ability to Pause and Resume Compliance Recording. This may be required if the conversation topic includes PII or other scenario that should not be recorded for a period of time. Please note, Pause / Resume requires always on recording and will create One Recording. Start / Stop will create multiple recording files. |
Start Recording (desktop example)
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