Cloud 9 Technologies is a cloud communications service provider. They provide high-performance voice, messaging and collaboration services designed for the unique needs of distributed work groups and teams. We deliver our services from the cloud using software applications that leverage the internet and advanced WebRTC technologies. C9 Trader connects the institutional trading community with a voice and messaging solution designed especially for the financial markets. It provides a secure and compliant way to connect with your trading counterparties while eliminating the hassle and expense of legacy turret systems and private lines.
For a general description of Verba Import sources, please refer to Import sources.
All voice file formats are supported for import.
Recording is supported for the following modalities:
- Voice
Creating a Cloud9 import source
Follow the steps below to create a new Verba Import source for Cloud9:
Step 1 - Open the Verba Web interface then select Data > Import Sources from the top menu
Step 2 - Click on the Add New Import Source link on the top right
Step 3 - Complete the configuration according to the requirements in the following table
Configuration item | Description |
|---|---|
| Name | Name your import source. This name will identify this source across the system. |
| Type | Select Cloud9 |
| HTTP Port | HTTP Port, where the Cloud9 service is listening |
| HTTPS Port | HTTPS Port, where the Cloud9 service is listening |
| TLS Certificate File / Thumbprint | Specify the certificate file / certificate thumbprint that is being used for the Cloud9 connection. If left empty then the Verba default certificate will be used |
| TLS Key File | Specify the file where the certificate key is stored if not in the windows certificate store |
| TLS Key File Password | Specify the password for the file that contains the certificate keys |
| TLS Trust List | Specify the list of certificates that Verba trusts from a 3rd-party connection. Available options:
|
Step 4 - Click Save to save the settings
Import policy configuration
Follow the steps below to configure the Data Import action:
Step 1 - In the Verba web interface, navigate to Data > Data Management Policies
Step 2 - Click on the Add New Data Management Policy button at the top-right corner of the page
Step 3 - For the action, select Data Import
Step 4 - Under Available Import Sources, select the Import Source that you created, then click on the Add button just below the text field
Step 5 - Configure the policy details, based on the information that is shown in the configuration items summary table below
Step 6 - Set up how frequently the Import should be run in the Scheduling section
Step 7 - Click on Save
| Configuration Parameter Name | Description |
|---|---|
| Enable Recording Rules | Specifies if all data should be processed in the imported data set or just the records of the recorded users as configured in Verba |
| Execute Only on Selected Servers | If enabled, a specific server can be chosen that will run this policy |