Integration Guide
This guide is for system architects and developers building integrated solutions (includes HTTP Business API, HTTP Single Sign-On API and more).
Authentication solutions
-
HTTP Single Sign-On API — This API lets you integrate the Verba app into your user portals/intranets/extranets.
-
Identity provider - Integrated Windows Authentication — The web application can authenticate users using Microsoft Windows domain authentication information.
Business process integration
-
Desktop Agent HTTP API — This API allows applications to integrate with the Verba Desktop Recorder to control screen capturing, add time markers and more.
-
Direct URL Access — Direct URL Access provides allows external web apps to directly include features of the Verba Web Application.
-
HTTP Business API — This API lets you improve business processes by integrating the recording system with your applications.
Service provider tools
-
Provisioning API — This web services API allows service providers to automatically create users and tenants.
-
Branding and customization — The Verba Web Application is designed to allow changes to the look and behavior.
Low-level integration options
-
Low-level XML Recorder API — The Verba Recording System provides a low level XML API directly to the recording engines.
-
Direct Database Access to CDRs — Call detail records (CDRs) can be accessed directly in the SQL Server database.
Integrations with third party solutions
Import API — The Import API allows ingesting 3rd party or Verba data into the system.