Peak Concurrent Conversations Trend
Name | Peak Concurrent Conversations Trend |
Description | Shows information about the number of peak concurrent recorded conversations. The data is collected from the recorded conversations database, based on the configured filtering and grouping options. |
Filters |
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Group By |
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Drill Down | By clicking on a data point on the chart, the user is redirected to the search page showing the list of conversations for the selected data point. |
Sample |  |
For detailed information on the configuration options, see Widget configuration.