Conversations Count Trend

Conversations Count Trend

Name

Conversations Count Trend

Description

Displays the number of conversations on the selected time scale. The data is collected from the recorded conversations database, based on the configured filtering and grouping options.

Filters

  • Server

  • Modality

Group By

  • No grouping

  • Server

Drill Down

By clicking on a data point on the chart, the user is redirected to the search page showing the list of conversations for the selected data point.

Sample

For detailed information on the configuration options, see Widget configuration.