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Verint Verba 9.3
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Quick Reference Guide
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Widgets - Call Activity
Widgets - Quality Management
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Overall Performance Trend widget
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Top Performing Agents widget
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Top Performing Groups widget
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Low Performing Agents widget
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Low Performing Groups widget
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Agents Overall Performance widget
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Agents Performance Trend widget
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Agents Quality vs Productivity (Average Call Duration) widget
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Agents Quality vs Productivity (Calls Handled) widget
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Groups Overall Performance widget
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Groups Performance Trend widget
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Groups Quality vs Productivity (Average Call Duration) widget
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Groups Quality vs Productivity (Calls Handled) widget
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Supervisors Productivity Trend widget
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Score Distribution widget
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Skills Performance Trend widget
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Skills Overall Performance widget
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Verint Verba 9.3
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Legacy dashboards
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Widgets - Quality Management
Widgets - Quality Management
Kiss, Mate
Owned by
Kiss, Mate
Jul 31, 2018
1 min read
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Kiss, Mate