Updated menu structure in Verba 9
We have restructured the menu structure in Verba 9.
The reasons for this change were:
too many main items - our menu structure grew a lot throughout the years, we had too many main menu items
new functionality - new functionality in our pipeline did not properly fit into the existing structure
unclear logic - the old structure included elements that did not properly fit in the menu where they were
The table below helps smooth navigation in the new structure:
Previous Menu Structure | Location in New Menu Structure in v9.0 |
|---|---|
|
|
System |
|
Logout | User Account -> Logout |
Change Password | User Account -> Change Password |
License | System -> License |
Certificates | System -> [Security] / Encryption/Signing Certificates |
Database Monitoring |
|
Database Summary | System -> [Monitoring] / Database Summary |
Database Purging | System -> [Monitoring] / Database Purging |
Server |
|
Session Monitor | System -> [Monitoring] / Session Monitor |
Background Tasks | System -> [Monitoring] / Background Tasks |
Media Troubleshooting | System -> [Monitoring] / Media Troubleshooting |
Collect Configuration and Logs | System -> [Monitoring] / Collect Configuration and Logs |
Request Server Certificate | System -> [Security] / Request Server Certificate |
Alert Management | System -> [Monitoring] / Alert Management |
Audit Log | System -> [Security] / Audit Log |
|
|
Conversations |
|
Ongoing Conversations | Conversations -> [Views] / Ongoing |
Cisco Phone Monitoring | Conversations -> [Views] Cisco Phone Monitoring |
Agent View | Conversations -> [Views] / Agent View |
My Conversations | Removed, go to search and filter for you user account or your assigned extensions/addresses |
Important Conversations | Removed, go to search and filter for Important under Metadata and Markers |
Private Conversations | Removed, go to search and filter for Private under Metadata and Markers |
Conversation Buffer | Conversations -> [Views] / On-demand |
Manage Shared Items | Conversations -> [Sharing] / Manage Shared Items |
View Shared Items | Conversations -> [Sharing] / View Shared Items |
Saved Queries | Conversations -> [Views] / Saved Queries |
Saved query 1 | Conversations -> [Views] / Saved Queries -> Saved query 1 |
Participant Sets | Conversations -> Participant Sets |
My Exports | Data -> Export |
Automatic Labeling | Data -> [Labels] / Automatic Labeling |
|
|
Search | Conversations |
|
|
Compliance |
|
Cases | Data -> [Cases] / Manage Cases |
Cases in Legal Hold | Data -> [Cases] / Cases in Legal Hold |
Cases Waiting for Approval | Data -> [Cases] / Manage Cases |
Labels | Data -> [Labels] / Manage Labels |
Labels in Legal Hold | Data -> [Labels] / Labels in Legal Hold |
Labels Waitinf for Approval | Data -> [Labels] / Manage Labels |
Request Access to Users/Groups | Workflows -> [Authorization Requests] / Request Access |
Request Access to Case | Workflows -> [Authorization Requests] / Request Access |
Request Access to Label | Workflows -> [Authorization Requests] / Request Access |
My Requests | Workflows -> [Authorization Requests] / Requests |
All Requests | Workflows -> [Authorization Requests] / Requests |
Requests to Approve | Workflows -> [Authorization Requests] / Requests |
Workflows | Workflows -> [Authorization Workflows] / Workflows |
Workflow Message Templates | Workflows -> [Authorization Workflows] / Message Templates |
|
|
Policies |
|
Communication Policies | Communication Policies -> [Policies] / Communication Policies |
Content Policies | Communication Policies -> [Policies] / Content Policies |
Notification Templates | Communication Policies -> [Tenplates] / Notifications |
Disclaimer Templates | Communication Policies -> [Tenplates] / Disclaimers |
Validator | Communication Policies -> Validator |
Audit Log | Communication Policies -> Audit Log |
Data Management Policies | Data -> [Data Management] / Data Management Policies |
Storage Targets | Data -> [Data Management] / Storage Targets |
Import Sources | Data -> [Data Management] / Import Sources |
Data Processors | Data -> [Data Management] / Data Processors |
Conversation Import | Data -> [Data Management] / Data Management Policies |
Conversation Export | Data -> Export |
List Phrases | Conversations -> Speech Search Phrases |
Manage Phrases | Conversations -> Speech Search Phrases |
Speech Indexing (Data Retention) | Data -> [Data Management] / Data Management Policies |
Automatic Labeling | Data -> [Labels] / Automatic Labeling |
|
|
Administration |
|
Users | Users -> [Administration] / Users |
Groups | Users -> [Administration] / Groups |
Extensions | Users -> [Administration] / Extensions |
Roles | Users -> [Administration] / Roles |
Active Directory Synchronization | Users -> [Management Tools] / Active Directory Synchronization |
Bulk User and Extension Update | Users -> [Management Tools] / Bulk User and Extension Update |
Bulk User Import | Users -> [Management Tools] / Bulk User Import |
Metadata Templates | System -> [Configuration] / Metadata Templates |
API Keys | System -> [Security] / API Keys |
Default Conversation List Layout | System -> [Configuration] / Default Conversation List Layout |
Verba Servers | System -> [Configuration] / Servers |
Configuration Profiles | System -> [Configuration] / Configuration Profiles |
|
|
Quality Management |
|
Show Evaluations | Quality Management -> [Evaluations] / All Evaluations |
My Evaluations | Quality Management -> [Evaluations] / My Evaluations |
Projects | Quality Management -> [Configuration] / Projects |
Forms | Quality Management -> [Configuration] / Forms |
Skills | Quality Management -> [Configuration] / Skills |
|
|
Dashboard | Reports -> Dashboard |
|
|
Reporting |
|
Create New Report | Reports -> [Reports] / Create New Report |
Report Templates | Reports -> [Reports] / Report Templates |
Reports | Reports -> [Reports] / Reports |
|
|
Help |
|
Downloads | User Account -> Downloads |
On-line Help | User Account -> On-line Help |
On-line Support | User Account -> On-line Support |
About | User Account -> About |