Installing a Verba Announcement Server

You can install the server using the provided MSI installation package (VerbaAdditionalServices.msi):

Do not install the VerbaAdditionalRoles.msi on a Combo, Media Repository or Recording server because the Verba Announcement Service is already installed there and you will end up with corrupt registry settings.

Step 1 - The install kit starts installing Verba components. Simply press the Next button to start the installation.

Step 2 - Read the Verba license agreement carefully before you click Next button.

Step 3 - Select the Announcement Server role from the list. Click Next.

Step 4 - Select the destination folder for Verba software. You can change the default setting by clicking on the Change button and selecting another folder. If you have finished the destination folder configuration, press the Next button.

Step 5 - Select the service account type. If the Domain Account is selected then please note the followings:

    • The account name has to be entered with the domain
    • The Domain Account have to be part of the Local Administrators group and requires the Log on as a service right
    • If Windows Authentication will be selected at the next step (SQL Server Connection), then this account will be used


Step 6 - The Verba installer is asking for the MS SQL Server credentials. The server name can be entered either as an IP address or an FQDN. Both SQL server based and windows authentication is supported. Please provide a DB Creator role user account for the connection. These settings will be used for all Verba components. If Verba install kit has installed MS SQL Server 2012 Express Edition as a prerequisite, the password for the sa user is: Verba456+. The installer will create a database with the name provided at the Database name text box. Click 'Test Connection' to verify your input. If the tests were successful, click Next.

Having problems with the database connection?

Please do the following troubleshooting steps:

  • Try to ping the database server
  • Try to telnet to the 1433 port on the database server
  • Check if the user has the DB Creator role
  • If Windows Authentication used then check if the user has the Local Administrator group membership and the Log on as a service right
  • Check if the correct instance name is provided at the SQL Server name. If there is only one instance, then try to provide only the server name without the instance
  • If you installed the SQL Express edition, then check if the TCP/IP protocol is enabled under the SQL Server Network Configuration in the SQL Server Configuration Manager


If the incoming connection from the server is not possible (because the server is in DMZ for example), then uncheck the Enable Automatic Node Registration setting. In this case the server have to be added manually to the server list in the Administration \ Verba Servers menu.

Step 7 - Select the primary internal IP address of the server from the list, then click Next.

Step 8 - Please provide a target email address, a source email address and an SMTP server address for system alerts. If authentication required then please enter the credentials. The target email address will receive alerts concerning the various services of the recording system. This step can be skipped and the details can be provided or modified after the installation. When you are done, click Next.

Step 9 - Click Next again to start installing the services. When it's done, click Finish to exit the installer.

For the configuration of the Verba Announcement service, refer to Installing and configuring the Verba SfB - Lync Announcement service