Generic Import CDR fields

Generic Import CDR fields

This article describes the supported CDR fields in the Generic Import Source.

CDR field

Description

Expected data

CDR field

Description

Expected data

Meeting ID

Technical identifier for the conference

freetext

Meeting URI

Web link to join the meeting

freetext

End Cause

The end cause of the conversation 

0 - Normal
1 - From Terminated
2 - To Terminated
3 - Hold
4 - Transfer
5 - Caller gave up
6 - Busy
7 - Unobtainable
8 - Error
13 - Conference
14 - Call park
15 - Join
28 - Direct Transfer
60 - Line change
80 - Timeout
81 - Forced termination
82 - Manual termination
83 - Program termination
84 - Video escalation
85 - Voice Inactivity
86 - Media Segmentation
87 - Team
90 - Blocked
500 - Unknown

Media Length

The length of the media file

Call length in seconds

Direction

The direction of the call

0 - Internal
1 - PSTN In
2 - PSTN Out
3 - Inter-Tenant
4 - Undefined
6 - External
10 - Federated In
11 - Federated Out
12 - Contact Center In
13 - Contact Center Out
14 - Conference

Modality

The type of conversation

voice - Voice
im - Instant Messaging
video - Video
screen - Desktop Screen
share - Screen & Application Share
whiteboard - Whiteboard
poll - Poll / Q&A
file_share - File Share
sms - SMS

Media File Location

The full path to the media file

freetext

Recorded Extension

The extension being recorded in the conversation

freetext

Recorded Party

The user being recorded in the conversation

freetext

Platform Call ID

Correlation ID based on which same call legs belonging to the same call flow can be correlated

freetext

Native Call ID

Unique Conversation ID assigned by the telephony platform

freetext

Secondary

primary or secondary (using 2N / duplicate recording)

0 - Primary
1 - Secondary
2 - Unset

Location

 The hostname of the server that recorded the conversation

freetext

Codec

The codec used by the communication platform

1 - Nonstandard
2 - G.711 A-law 64k
3 - G.711 A-law 56k
4 - G.711 u-law 64k
5 - G.711 u-law 56k
6 - G.722 64k
7 - G.722 56k
8 - G.722 48k
9 - G.723.1
10 - G.728
11 - G.729
12 - G.729A
13 - IS11172AudioCap
14 - IS13818AudioCap
15 - G.729B
16 - G.729AwB
18 - GSM FR
19 - GSM HR
20 - GSM EFR
25 - Wideband 256k
32 - Data 64k
33 - Data 56k
80 - GSM
81 - ActiveVoice
82 - G.726 32k
83 - G.726 24k
84 - G.726 16k
90 - iLBC 20ms
91 - iLBC 30ms
92 - iSAC
93 - G.722.1(c)
94 - AAC - Low Complexity
95 - Microsoft RTAudio
96 - MPEG4-Generic
97 - MP4A-LATM
98 - Siren
99 - Speex
100 - L8
101 - G.726 40k
102 - Silk
103 - Celt
104 - DVI4
105 - VOX
106 - OPUS
200 - H.261
201 - H.263
202 - H.263+
203 - H.263++
204 - H.264 AVC
205 - H.264 RCDO
206 - H.264 SVC
207 - Microsoft RT Video
208 - Microsoft RDP
209 - VP8
210 - VP9
299 - No Video
300 - TechSmith
301 - Windows Media 8 768 Kbps
302 - Windows Media 8 1024 Kbps
303 - Windows Media 8 1512 Kbps
304 - Windows Media 8 2048 Kbps
305 - Windows Media 9 768 Kbps
306 - Windows Media 9 1024 Kbps
307 - Windows Media 9 1512 Kbps
308 - Windows Media 9 2048 Kbps
309 - Windows Media Screen 768 Kbps
310 - Windows Media Screen 1024 Kbps
311 - Windows Media Screen 1512 Kbps
312 - Windows Media Screen 2048 Kb
313 - Verba Screen Codec Lossless
314 - Verba Screen Codec HQ
315 - Verba Screen Codec LQ
316 - Verba Screen Codec LQ - Monochrome
400 - No Screen
500 - Undefined

Source Caller ID

Extension for the caller party

freetext

Destination Caller ID

Extension for the called party

freetext

Source Caller Name

The display name of the caller party

freetext

Destination Caller Name

The display name of the called party

freetext

User ID

The User ID obtained from the communication platform as extra metadata

freetext