Configuring TLS 1.2

For security or compliance reasons, administrators can choose to lock down the TLS version of the Verba system to 1.2, and therefore disable TLS 1.0 and TLS 1.1. This document provides an overview of how to enable TLS 1.2 and disable TLS 1.0 and 1.1 for the Verba product.

Component

How to Configure TLS 1.2

Internal communication between Verba servers and components

Follow the information in the following article to disable TLS 1.0 and TLS 1.1 on Windows: https://docs.microsoft.com/en-us/windows-server/security/tls/tls-registry-settings
Use Verba v9.2 or later

HTTPS connection with the Web Application

Follow the instructions on all Media Repository Servers:

Step 1 - Go to C:\Program Files\Verba\tomcat\conf
Step 2 - Create a backup of the server.xml file
Step 3 - Open the server.xml file using notepad with elevated permissions
Step 4 - Change the value of the SSLProtocol from "TLSv1+TLSv1.1+TLSv1.2" to "TLSv1.2"
Step 5 - Save the changes
Step 6 - Restart the Verba Web Application Service

Encrypted SQL Server communication

Follow the information in the following article: https://support.microsoft.com/en-gb/help/3135244/tls-1-2-support-for-microsoft-sql-server

To enable encrypted communication with the SQL Server in Verba, follow Configuring encryption for database connections