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User Retention Details

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Description

The User Retention Details report shows detailed retention information for each recorded user, providing the data collected from recorded calls database.

Filter options

User nameOnly calls for the selected agent(s) will be displayed
LoginOnly announcement information belonging to the selected login(s) will be displayed
ExtensionOnly the seelcted extension(s) will be taken into account.
GroupOnly information of users belonging to the selected group(s) will be displayed.
RoleOnly announcement information belonging to the selected role(s) will be displayed

Information

  • Query Interval
  • Print Date
  • Record Count
  • User
  • Display Name
  • Login ID
  • Location
  • First Call
  • Last Call

  • Retention (days)

  • Automatically Delete

  • Is user subject to Legal Hold

  • Legal Hold labels

Charts

  • None

Report sample

  • No labels